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I did the bogo for iPhone in December and am still paying full price for both phones. I have been to my local store thee times to find out why and each time they assure that everything is in order and it will reflect on my next bill.
@Sylvaine Hello. You posted this in the AT&T Digital Life Forum. Unfortunately, I do not have the knowledge to be able to assist you with this. Have you tried posting this in the wireless forum?