01-13-2018 9:38 AM
It's been down more than it's been up for the past 7-10 days. It's getting ridiculous again. So unreliable. You login, try to view videos, the app crashes and goes to the background, then you have to login again and it does it over and over. I can't wait until this last year of my two year contract is over - I AM GOING TO CANCEL. They'll have basically stolen $55/mo for 24 months and not provided anything reliable. The whole purpose of subscribing to DigitalLife was the remote access to cameras and the system thru the application. If the app doesn't work, how can we even be sure the system is working?
01-14-2018 3:45 PM
Sometimes it works, sometimes it doesn’t.
Their BillPay system works 100% of the time.... It’s all about priorities. :-(
01-15-2018 9:40 PM
I chatted in last night and was sent a link to reset my password, worked until this morning and it’s down again same issue.
01-15-2018 9:44 PM
@Goldenmiss - I just checked mine and I can log in. Have you tried on a computer/laptop or through the internet to see if you can get in? Is it only the app? I merged to get into mine on both my iPhone and iPad. I am based in Los Angeles. Not sure if you are affected due to being to a different market?
01-16-2018 6:14 AM
@Goldenmiss Unfortunately there was an issue that did affect the use of att.com, myatt.com and the DL Mobile app. This issue has been resolved and you should not have any more issues logging in. We apologize for any inconvenience this may have caused.
01-25-2019 8:01 PM
This is balogny supreme.. When I needed it the most, in the dead of winter it's a complete fail. I refuse to pay $100 a month for me to have to make my way to the basement in the dead of winter to raise the temperature. I also invested in their security system. What's the point if during their pathetic blackouts someone steals my packages.
I WANT MY MONEY BACK!!!!!