Contributor
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1 Message
wrong email
I accidentally (mistyped) gave the wrong email which was supposed to be for my confiration email to unlock my iphone. how can I change it?? Please help
Contributor
•
1 Message
I accidentally (mistyped) gave the wrong email which was supposed to be for my confiration email to unlock my iphone. how can I change it?? Please help
ATTHelp
Community Support
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231.5K Messages
8 years ago
Hello @shadowuser!
Thanks for contacting us today about your recent unlock request! I will be happy to help!
No worries if you accidentally mistyped your email address – it happens! Go ahead and submit a new request via our Device Unlock Portal, and we will be happy to update it for you!
Please let us know if you have any other questions! Thank you for your business, and have a great day!
DiegoR Community Specialist
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Pointlessmoth
Contributor
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3 Messages
8 years ago
0
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ATTHelp
Community Support
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231.5K Messages
8 years ago
Hello @Pointlessmoth!
My apologies that you are unable to submit another unlock request! I will be happy to help!
What error message are you getting when trying to submit the request? I recommend submitting the request on a different browser. You can also try clearing the cache and cookies from your current browser!
If you submitted a request with an incorrect email or information, I suggest waiting 24-48 hours for the request to expire and then re-submitting.
Let us know if you have any other questions! Have a great day!
Kevin, AT&T Community Specialist
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