when I recieve my new phone.

Tutor

when I recieve my new phone.

Ok I called att for a new phone cuz I dropped my old one in water. I was wondering when I do get the phone what delivery company will deliver it to my house? Or will the post office just put it in my mailbox and will someone have to sign anything?
Message 1 of 4 (1,904 Views)
Professor
Solution
Accepted by topic author kuse60
‎09-30-2015 1:39 AM

Re: when I recieve my new phone.

They've been sent UPS or FedEX, with and without signatures required.

Message 2 of 4 (1,840 Views)
Scholar
Solution
Accepted by topic author kuse60
‎09-30-2015 1:39 AM

Re: when I recieve my new phone.

 


kuse60 wrote:
Ok I called att for a new phone cuz I dropped my old one in water. I was wondering when I do get the phone what delivery company will deliver it to my house? Or will the post office just put it in my mailbox and will someone have to sign anything?

When I called Apple about my phone, I was told that it would have to be signed for. They would not leave it at a door. Even when I bought my AppleCare extension, I had to sign for it. I would suggest that you see if you can get a tracking number and be around to sign for the phone.

 

Message 3 of 4 (1,750 Views)
Highlighted
ACE - Master
Solution
Accepted by topic author kuse60
‎09-30-2015 1:39 AM

Re: when I recieve my new phone.

 


kuse60 wrote:
Ok I called att for a new phone cuz I dropped my old one in water. I was wondering when I do get the phone what delivery company will deliver it to my house? Or will the post office just put it in my mailbox and will someone have to sign anything?

 

If AT&T ships the phone to you, it will not need a signature, and may be left on your doorstep.  If Apple ships it, then it wil require a signature for delivery.  I have been told that Apple requires signatures on everything, even a $10 cable (if you can find one that cheap from them).

 

So, who did you talk to about shiing the replacement phone to you?  Apple or Apple Care?  Then be ready to sign for it.  AT&T? Be ready to have it left out to be picked up by any passer-by...


Jerry B.
"GeekBoy"

--

For additional help, please send a PM to ATTCustomerCare.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 4 of 4 (1,739 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.