The new iPhone 15
ATTDmitriyCM's profile
Former Community Manager

Former Community Manager

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10.4K Messages

Tuesday, December 9th, 2014 9:08 PM

Closed

How to unlock an Iphone

How can I get my iPhone unlocked?

 

How long does this process take?

 

What are the requirements?

 

These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help!

 

Thank you,

Dmitriy

Rethink Possible


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ACE - Expert

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23.9K Messages

6 years ago


@eaglet_007 wrote:

Description : IPHONE 8,GSM,64GB,SPACE GRAY
IMEI : ****
Serial Number : ****
Product IOS Version : 11.2.6
ICCID : ****
Mac Address :*****
Estimated Purchase Date : 01/06/18
Registeration Date : 01/06/18
Warranty Status : Apple Limited Warranty
Warranty Days Remaining : 365 Days
First Unbrick Date : 01/06/18
Last Unbrick Date : Not Available
Purchase Country : United States
Sold to name : AT&T MOBILITY LLC
Initial Activation : 23 US AT&T Activation Policy
Applied Activation : 23 US AT&T Activation Policy
Next Tether : 23 US AT&T Activation Policy
Unlocked : FALSE
Unlock Date : Not Available
FMiP Status : OFF


@eaglet_007

 

where did you buy said iphone?

Contributor

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1 Message

6 years ago

I have two cell phones and an I watch ,I filled out the forms to unlock received CUL number, So how long do I wait for the confirmation email from AT&T

So I can switch carriers ?

Scholar

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267 Messages

6 years ago

Call ATT?

 

Contributor

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1 Message

6 years ago

Trying to unlock my att phone so can use Walmart family plan service on it can it be done if att phone has no service

Contributor

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2 Messages

6 years ago

I can't unlock my iPhone 6 (which is out of contract) because AT&T claim the IMEI number dosn't match a compatible device. 

 

 "Your unlock request was denied because the IMEI number doesn’t match a device that’s compatible with the AT&T network.

Check the IMEI number by dialing *#06#, or check the device settings, and then submit a new request."

 

My phone is exactly blocked by AT & T. I can not unlock, help me. IMEI phone: [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

ACE - Expert

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13.1K Messages

6 years ago

If the phone has been paid off, it should be unlockable through www.att.com/deviceunlock

Apply for the unlock as a non-customer.

Community Support

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231.3K Messages

6 years ago

Hi @2007Cayman,


Welcome to the Community Forums! I understand wanting to have your device unlocked for various reasons. I would like to look into it!


I was able to locate our eSupport on unlocking devices per the article here the wait time is two business days.


If you still need assistance please let us know! Thank you for your time!


Linda, AT&T Community Specialist

Contributor

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1 Message

6 years ago

I have paid off my phone, I like to unlock it please help me 

Contributor

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1 Message

6 years ago

I bought iPhone 6 on ****.
The seller indicated that iPhone was unlocked.
But when installing the card,  AT&T card was requested.
I have AT&T card and I activated the iPhone.
But when installing another card, the phone requires AT&T.
I do not live in America.

I sent the unlock request today.

Then I confirmed the request through the mail.
After 10 minutes received an answer - 

We can't unlock your device today.

Device ** number: *******
Request number: *****

 Hi ***,

 You've tried to unlock this device too many times. Wait 30 days and then submit a new request.

 

Tell me what to do.

Do I have to wait 30 days to unlock?
And in general it is possible?

Or should I open a dispute with the buyer and send the phone back?

Tutor

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5 Messages

6 years ago

It tells me to call an 800 number, which I have called and they say they can't help me. I talked to an Att person and she put in a written request to get the phone unlocked.But the email I got back just said it can be done at this time call (the same) 800 number I called. I just get getting sent in circles, no one know what to do. 

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