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stolen IPhone 10

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stolen IPhone 10

My IPhone 10 was stolen and I still owe for it on my plan.  What do I do.  Has anyone else had anything like this happen.  

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Accepted by ACE - Sage (ACE - Sage)
Accepted by lizdance40
‎09-21-2018 10:37 AM

Re: stolen IPhone 10

Report it to AT&T as being stolen so they can blacklist the phone.  File a police report.  As far as still owing money on it, you still owe it, same as anything else that gets stolen.  Unless you have insurance on the phone, or it’s covered under something like a homeowners or renters insurance policy, you’ll have to keep paying for it.

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Re: stolen IPhone 10

My iPhone 8 was just stolen and I need an after hour's number to call att... Is there a number where I can speak to a representative now?

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ACE - Sage

Re: stolen IPhone 10

You do not need to call.  Find another way to login, suspend the line due to theft.  Use iCloud to try and locate and lock the phone immediately 

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
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