The new iPhone 15
congpro38's profile

Contributor

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3 Messages

Wednesday, April 18th, 2018 9:29 PM

please help me

Dear att,​ I got an Iphone 7plus,gift from my friend, that an lock iphone.​ Now i heard that "AT&T to begin unlocking off-contract". So, would you please help me check my iphone can unlock? my IMEI [edited for privacy – please do not post personal information] I can't call AT&T service bacause I'm living in Vietnam.​ I look forwards to hearing from you.​

ACE - Expert

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64.7K Messages

6 years ago

@congpro38 You can check yourself here: https://www.att.com/deviceunlock/

ACE - Sage

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117K Messages

6 years ago

You can apply for unlocking here.  https://www.att.com/deviceunlock/#/

 

Contributor

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3 Messages

6 years ago


I have sent a device unlock request but have not received a response after 2 days

Contributor

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3 Messages

6 years ago

 
thank I have sent a device unlock request but have not received a response after 2 days 

ACE - Sage

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117K Messages

6 years ago

@congpro38

After you request unlock you are sent an email verification. You have to click on the link and verify your email.  If you do not, the request is canceled.   

2 days is normal processing time.

If request is denied, Note and post exact wording.

 

 

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