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Posted Aug 18, 2014
4:49:54 PM
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php issues over att network
Any php files on the website work fine across all browsers, phones etc except on AT&T service the php functions are replaced with semi random characters. As well, a 0 is placed at the bottom of every php page. If we switch the device over to Wifi, problems are gone.

If all include/include_once functions are removed the page works fine.

Also, this doesn't seem to be specific to just Apple devices.
Any php files on the website work fine across all browsers, phones etc except on AT&T service the php functions are replaced with semi random characters. As well, a 0 is placed at the bottom of every php page. If we switch the device over to Wifi, problems are gone.

If all include/include_once functions are removed the page works fine.

Also, this doesn't seem to be specific to just Apple devices.
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php issues over att network

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Aug 18, 2014 5:06:23 PM
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I'd like to add that this has been tested on other provider's networks and the issue doesn't show up. It seems to be a problem with the AT&T's proxy server.

I'd like to add that this has been tested on other provider's networks and the issue doesn't show up. It seems to be a problem with the AT&T's proxy server.

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Aug 22, 2014 8:41:48 AM
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I am a developer and just built a large site for a client and we are getting the same results.  It has been happening for about 2 weeks.  Random characters are showing up on the screen and only on AT&T and not when on wifi.

 

This is happening in Texas but up in Raleigh, NC on AT&T it is fine.

I am a developer and just built a large site for a client and we are getting the same results.  It has been happening for about 2 weeks.  Random characters are showing up on the screen and only on AT&T and not when on wifi.

 

This is happening in Texas but up in Raleigh, NC on AT&T it is fine.

Re: php issues over att network

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Aug 22, 2014 9:29:29 AM
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jctek123 - thanx for your reply. I saw this same post over on stackoverflow (which has since been marked as "closed"), but couldn't contact the poster (stack doesn't allow contacts). So I posted it here in the hopes that someone from AT&T would look into it.

 

I am also in Texas, and have confirmed that it is NOT happening in Florida, Alabama or New Mexico.

 

I've heard of this issue happening when using a transparent proxy like "squid", so I can only assume that AT&T made a localized change to the proxy being used in the Texas locations.

 

Can someone from AT&T take a look at this issue?

jctek123 - thanx for your reply. I saw this same post over on stackoverflow (which has since been marked as "closed"), but couldn't contact the poster (stack doesn't allow contacts). So I posted it here in the hopes that someone from AT&T would look into it.

 

I am also in Texas, and have confirmed that it is NOT happening in Florida, Alabama or New Mexico.

 

I've heard of this issue happening when using a transparent proxy like "squid", so I can only assume that AT&T made a localized change to the proxy being used in the Texas locations.

 

Can someone from AT&T take a look at this issue?

Re: php issues over att network

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Aug 22, 2014 9:38:35 AM
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My client is about to Call AT&T.  It just happens that of course my client is in Texas where the problem is.  We spent several hours trying to trouble shoot it just to discover that it is a problem with the AT&T network.  Glad someone else has started a thread so someone can try to fix it because I was all tapped out of ideas.  Been doing web deisgn for 15+ years and have never seen this issue before.

My client is about to Call AT&T.  It just happens that of course my client is in Texas where the problem is.  We spent several hours trying to trouble shoot it just to discover that it is a problem with the AT&T network.  Glad someone else has started a thread so someone can try to fix it because I was all tapped out of ideas.  Been doing web deisgn for 15+ years and have never seen this issue before.

Re: php issues over att network

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Aug 25, 2014 3:50:25 PM
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jctek123 - did your client call AT&T? If so, was anything determined?
jctek123 - did your client call AT&T? If so, was anything determined?

jctek123 - did your client call AT&T? If so, was anything...

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Aug 25, 2014 4:48:04 PM
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Yep!  After about 3 hours on the phone with several people he finally got a tech on the phone and after going back and forth for a while he finally got the tech to admit that multiple people were having issues and they would look into it.

 

That's all I got for now.

 

Later

Yep!  After about 3 hours on the phone with several people he finally got a tech on the phone and after going back and forth for a while he finally got the tech to admit that multiple people were having issues and they would look into it.

 

That's all I got for now.

 

Later

Re: jctek123 - did your client call AT&T? If so, was anything...

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Aug 29, 2014 9:51:22 PM
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I have also been seeing this for about 1 week in PA/NY. If I use verizon or view the site using secure socket  (https), the extra inserted characters are gone.

In addition, my usb connected wifi device quit working on att network during this time (also strange timing), my new att iPhone hotspot shows the same issue. Scans with clamx have not found found issues on my mac. 

If I share out to another Mac, the issue is present.

 

Has anyone confirmed it being related to dns servers, I am also wondering if they can do it.

Can I have my iPhone use open or google dns?

Thanks for all the input!

I have also been seeing this for about 1 week in PA/NY. If I use verizon or view the site using secure socket  (https), the extra inserted characters are gone.

In addition, my usb connected wifi device quit working on att network during this time (also strange timing), my new att iPhone hotspot shows the same issue. Scans with clamx have not found found issues on my mac. 

If I share out to another Mac, the issue is present.

 

Has anyone confirmed it being related to dns servers, I am also wondering if they can do it.

Can I have my iPhone use open or google dns?

Thanks for all the input!

Re: jctek123 - did your client call AT&T? If so, was anything...

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Sep 2, 2014 7:37:07 AM
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tbomber, have you had any luck with this issue? I have not yet. Brad

tbomber, have you had any luck with this issue? I have not yet. Brad

Re: php issues over att network

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Sep 3, 2014 8:58:33 AM
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I have the same issue in Kentucky.  Do you have a contact within AT&T to report the issue to?

 

I tethered to my phone from my laptop and got the same results with firefox and chrome.  But, interestingly if I do a wget, the page does not contain the extra characters.

 

wget http://somerandomsite.com/info.php

I have the same issue in Kentucky.  Do you have a contact within AT&T to report the issue to?

 

I tethered to my phone from my laptop and got the same results with firefox and chrome.  But, interestingly if I do a wget, the page does not contain the extra characters.

 

wget http://somerandomsite.com/info.php

Re: php issues over att network

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Sep 3, 2014 9:39:19 AM
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Brad - sorry for the delayed response. I was off the grid for a bit for Labor Day weekend.

 

RE: being related to DNS servers. -- If it is, then it is out of our control and would be something that AT&T controls through their cellular network.

RE: Can I have my iPhone use open or google dns? Yes, but only when you are connected to a WiFi network. You cannot change the DNS lookup for cellular data (see previous point).

 

I have not had any luck with this issue yet, and was hoping that jctek123 had an update from his client.

 

I have tried to call AT&T a couple of times, but I don't have the time to sit on the phone for 2 or 3 hours. When I do get to talk with someone, I either get someone who is clueless, who doesn't care, or both.

 

I am really hoping that jctek can provide an update, or maybe even get us the number that his client called. If we all call the same person, maybe we can start making some headway with this?

 

I am completely at a loss with this, and I feel it is completely in AT&T's hands.

Brad - sorry for the delayed response. I was off the grid for a bit for Labor Day weekend.

 

RE: being related to DNS servers. -- If it is, then it is out of our control and would be something that AT&T controls through their cellular network.

RE: Can I have my iPhone use open or google dns? Yes, but only when you are connected to a WiFi network. You cannot change the DNS lookup for cellular data (see previous point).

 

I have not had any luck with this issue yet, and was hoping that jctek123 had an update from his client.

 

I have tried to call AT&T a couple of times, but I don't have the time to sit on the phone for 2 or 3 hours. When I do get to talk with someone, I either get someone who is clueless, who doesn't care, or both.

 

I am really hoping that jctek can provide an update, or maybe even get us the number that his client called. If we all call the same person, maybe we can start making some headway with this?

 

I am completely at a loss with this, and I feel it is completely in AT&T's hands.

Re: php issues over att network

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Sep 3, 2014 9:41:42 AM
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Tiny - thanx for the info with FF and Chrome, and for the confirmation that it is happening in KY.


If anyone on this thread who is seeing this issue comes up with any further info, or even a solution, please do let us all know.

Tiny - thanx for the info with FF and Chrome, and for the confirmation that it is happening in KY.


If anyone on this thread who is seeing this issue comes up with any further info, or even a solution, please do let us all know.

Re: php issues over att network

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Sep 3, 2014 10:58:48 AM
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I agree tbomber,

We are only seeing these extra characters with att. The same server is sending out the sites fine, the files on the server are fine. We have tested multiple browsers and multiple ISPs. This is ONLY with att. I would like to switch DNS, put that is not an option as you noted. I also do hosting and have looked at that end put do not find any issues with files, control system, upgrades and it does not show on any other network. Interesting that https and wget do NOT show it.

 

We do need someone from att with a solid info of the network to look at this. I keep wondering, is it a network virus able insert characters in some situations or maybe a network protection system that is just a little off and causing some slight incertions. 

 

I am also thinking that we should reach out to other forums. I am going to post the question to the plesk forum and link to this, maybe other hosters have seen this? Brad

I agree tbomber,

We are only seeing these extra characters with att. The same server is sending out the sites fine, the files on the server are fine. We have tested multiple browsers and multiple ISPs. This is ONLY with att. I would like to switch DNS, put that is not an option as you noted. I also do hosting and have looked at that end put do not find any issues with files, control system, upgrades and it does not show on any other network. Interesting that https and wget do NOT show it.

 

We do need someone from att with a solid info of the network to look at this. I keep wondering, is it a network virus able insert characters in some situations or maybe a network protection system that is just a little off and causing some slight incertions. 

 

I am also thinking that we should reach out to other forums. I am going to post the question to the plesk forum and link to this, maybe other hosters have seen this? Brad

Re: php issues over att network

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Sep 3, 2014 11:49:15 AM
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Sorry guys, nothing to report on my end.  My customer actually called back and they said they had no record of the orginal call.  SHOCKER!

 

They esclated it back to a higher level tech and they are still looking into it and my client is still waiting to hear back.  Wish I had better news!

Sorry guys, nothing to report on my end.  My customer actually called back and they said they had no record of the orginal call.  SHOCKER!

 

They esclated it back to a higher level tech and they are still looking into it and my client is still waiting to hear back.  Wish I had better news!

Re: php issues over att network

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Sep 3, 2014 1:28:47 PM
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Thanks for staying on it jctek! I will report back any comments/info from the hosting forum. Brad

Thanks for staying on it jctek! I will report back any comments/info from the hosting forum. Brad

Re: php issues over att network

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Sep 6, 2014 12:55:33 PM
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We fund a solution for our websites:

 

It looks like AT&T recently changed their wireless proxy servers to assume that certain web mime types are delivered in GZIP format. By tunring on GZIP compression of the following mime types for all our websites, we were able to solve the problem:

 

AddOutputFilterByType DEFLATE text/html text/plain text/xml

We fund a solution for our websites:

 

It looks like AT&T recently changed their wireless proxy servers to assume that certain web mime types are delivered in GZIP format. By tunring on GZIP compression of the following mime types for all our websites, we were able to solve the problem:

 

AddOutputFilterByType DEFLATE text/html text/plain text/xml

Re: php issues over att network

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Sep 6, 2014 1:48:13 PM
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Saiena - wow, you rock! Excellent find!

 

My results follow ...

 

I tried adding the <ifmodule mod_deflate.c> to my httpd.conf, and even in an .htaccess file:

 

#Gzip
<ifmodule mod_deflate.c>
AddOutputFilterByType DEFLATE text/text text/html text/plain text/xml text/css application/x-javascript application/javascript text/javascript
</ifmodule>
#End Gzip

But, that did not work for me.

 

However, after adding:

 

<?php ob_start('ob_gzhandler'); ?>

 

and handling it from within PHP, it solved the problem! 

Information on this callback function can be found here: http://php.net/manual/en/function.ob-gzhandler.php

 

I didn't even to stop to think that it could have been the result a proxy assuming compressed format.

 

Thank you for sharing this result. I hope all the others on this thread give this a try and report back their results.

 

Thanx again,

tbomber 

Saiena - wow, you rock! Excellent find!

 

My results follow ...

 

I tried adding the <ifmodule mod_deflate.c> to my httpd.conf, and even in an .htaccess file:

 

#Gzip
<ifmodule mod_deflate.c>
AddOutputFilterByType DEFLATE text/text text/html text/plain text/xml text/css application/x-javascript application/javascript text/javascript
</ifmodule>
#End Gzip

But, that did not work for me.

 

However, after adding:

 

<?php ob_start('ob_gzhandler'); ?>

 

and handling it from within PHP, it solved the problem! 

Information on this callback function can be found here: http://php.net/manual/en/function.ob-gzhandler.php

 

I didn't even to stop to think that it could have been the result a proxy assuming compressed format.

 

Thank you for sharing this result. I hope all the others on this thread give this a try and report back their results.

 

Thanx again,

tbomber 

Re: php issues over att network

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Sep 10, 2014 5:43:02 AM
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Thanks so much for the info!

 

Do either of you know a reason why ATT would not correct this?

 

I have called and they have openned a case on it. They said that mostlikely someone would get back with me about this. Hopefully they do and we can get this resolved or know why files are not being transferred correctly. Brad

 

Thanks so much for the info!

 

Do either of you know a reason why ATT would not correct this?

 

I have called and they have openned a case on it. They said that mostlikely someone would get back with me about this. Hopefully they do and we can get this resolved or know why files are not being transferred correctly. Brad

 

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Sep 10, 2014 6:40:25 AM
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Edited by jctek123 on Sep 10, 2014 at 6:42:47 AM

The above fix worked for me as well!  Thanks!

 

One of my developers did find this on the AT&T website so reading this it seems like they won't be fixing it.  They expect compression to be enabled from now on as a best practice!

 

http://developer.att.com/application-resource-optimizer/docs/best-practices/text-file-compression

The above fix worked for me as well!  Thanks!

 

One of my developers did find this on the AT&T website so reading this it seems like they won't be fixing it.  They expect compression to be enabled from now on as a best practice!

 

http://developer.att.com/application-resource-optimizer/docs/best-practices/text-file-compression

Re: php issues over att network

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Sep 10, 2014 12:39:10 PM
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I see your point and thanks for posting more info! Looks like I need to learn more about this.

 

I do hope however, that ATT is going to get a different point of view on this one.

I just do not agree with them making new standards which cause issues. Internet standards should be set by a larger group.

 

This is the forum post in the hosting communty. Brad

 

http://forum.parallels.com/showthread.php?315816-ATT-wireless-network-inserting-extra-characters-int...

I see your point and thanks for posting more info! Looks like I need to learn more about this.

 

I do hope however, that ATT is going to get a different point of view on this one.

I just do not agree with them making new standards which cause issues. Internet standards should be set by a larger group.

 

This is the forum post in the hosting communty. Brad

 

http://forum.parallels.com/showthread.php?315816-ATT-wireless-network-inserting-extra-characters-into-web-page

Re: php issues over att network

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Sep 16, 2014 6:07:11 AM
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NOTE:

We did get the interest of a Developer at ATT, they are looking into this. They may be able to pass on the info to the correct departments. I will post if I learn any more. Brad

NOTE:

We did get the interest of a Developer at ATT, they are looking into this. They may be able to pass on the info to the correct departments. I will post if I learn any more. Brad

Re: php issues over att network

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Sep 24, 2014 1:45:12 PM
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I had the issue also with a PHP page.  

 

The issue is the Transfer-Encoding: chunked header and the gzipping AT&T is doing.  The numbers you are seeing are the chunk sizes - with this encoding, the server sends the page in pieces, with each piece preceeded by a count of the bytes in that piece.  All browsers will remove those chunk size numbers when displaying the page.

 

Now that AT&T is gzipping those pages, the browsers are getting confused and leaving those chunk sizes in the page after unzipping it.  I am not sure why they do not do the unzip, then remove the chunk sizes, but every browser that I have tested, including Fiddler do it this way.

 

So, AT&T should probably not be zipping these pages since it's breaking them.

 

There are ways to fix it on a page - if it's a PHP page, you can add the following to the top of the page:

 

<?php
header("Cache-Control: no-transform");
header("Vary: User-Agent, Accept");
?>

 

I am not sure that the second line is needed - got it from a Stack Overflow thread.

 

Hope that helps.  I spent way too much time debugging this for an issue AT&T has surely been getting a lot of complaints about.  Likely many sites are doing the cache-control headers, or run on servers with chunking off.

 

 

 

 

I had the issue also with a PHP page.  

 

The issue is the Transfer-Encoding: chunked header and the gzipping AT&T is doing.  The numbers you are seeing are the chunk sizes - with this encoding, the server sends the page in pieces, with each piece preceeded by a count of the bytes in that piece.  All browsers will remove those chunk size numbers when displaying the page.

 

Now that AT&T is gzipping those pages, the browsers are getting confused and leaving those chunk sizes in the page after unzipping it.  I am not sure why they do not do the unzip, then remove the chunk sizes, but every browser that I have tested, including Fiddler do it this way.

 

So, AT&T should probably not be zipping these pages since it's breaking them.

 

There are ways to fix it on a page - if it's a PHP page, you can add the following to the top of the page:

 

<?php
header("Cache-Control: no-transform");
header("Vary: User-Agent, Accept");
?>

 

I am not sure that the second line is needed - got it from a Stack Overflow thread.

 

Hope that helps.  I spent way too much time debugging this for an issue AT&T has surely been getting a lot of complaints about.  Likely many sites are doing the cache-control headers, or run on servers with chunking off.

 

 

 

 

Re: php issues over att network

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Sep 24, 2014 7:19:26 PM
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Thanks so much Carl!

I does work. My problem is that I would need to add it to a crazy number of sites.

I just passed your info on to an ATT developer who is trying to get this to the correct people. I do hope they correct this. Brad

Thanks so much Carl!

I does work. My problem is that I would need to add it to a crazy number of sites.

I just passed your info on to an ATT developer who is trying to get this to the correct people. I do hope they correct this. Brad

Re: php issues over att network

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Oct 8, 2014 1:35:51 PM
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According to the  PHP documentation: zlib.output_compression is preferred over ob_gzhandler()

 

http://php.net/manual/en/function.ob-gzhandler.php

 

I added the line zlib.output_compression = On to my php.ini file and the issue was resolved for all my php pages.

 

ob_gzhandler() still left some artifacts on some of the pages.

 

Thanks to all for pointing me in the right direction.

According to the  PHP documentation: zlib.output_compression is preferred over ob_gzhandler()

 

http://php.net/manual/en/function.ob-gzhandler.php

 

I added the line zlib.output_compression = On to my php.ini file and the issue was resolved for all my php pages.

 

ob_gzhandler() still left some artifacts on some of the pages.

 

Thanks to all for pointing me in the right direction.

Re: php issues over att network

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Oct 16, 2014 7:13:14 AM
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Edited by joebahoe on Oct 16, 2014 at 7:17:13 AM

I don't know why these characters are displaying, but I think I have an idea of what they are. They aren't random -- they seem to be the character count for each of the files associated with that page.

 

The hexadecimal numbers appear above all of my include files on scripting pages (.asp, .php. .shtml).  I discovered that when I add a blank page that is .shtml with a single character ("a"), it displays as "1 a 0" on my mobile browser with AT&T cellular connection. I added a "b" and it displayed "2 ab 0."  A page with just "abcdefghijk" displayed "B abcdefghijk 0." "B" in base 16 = 11, which is the number of characters in "abcdefghijk."

 

So I used a character counter and counted the characters in my header file and came up with 3,776 characters.  I converted the hexidecimal characters appearing on the page above that include file (EFB) and it came out to 3,835.  The 59 character difference appears to be spaces that the counter doesn't consider.

 

I tired this on a few files and it seems to be the case every time.  I still don't know "why" they are appearing, but at least it seems I have a clue "what" is appearing.  

 

I hope this helps. 

I don't know why these characters are displaying, but I think I have an idea of what they are. They aren't random -- they seem to be the character count for each of the files associated with that page.

 

The hexadecimal numbers appear above all of my include files on scripting pages (.asp, .php. .shtml).  I discovered that when I add a blank page that is .shtml with a single character ("a"), it displays as "1 a 0" on my mobile browser with AT&T cellular connection. I added a "b" and it displayed "2 ab 0."  A page with just "abcdefghijk" displayed "B abcdefghijk 0." "B" in base 16 = 11, which is the number of characters in "abcdefghijk."

 

So I used a character counter and counted the characters in my header file and came up with 3,776 characters.  I converted the hexidecimal characters appearing on the page above that include file (EFB) and it came out to 3,835.  The 59 character difference appears to be spaces that the counter doesn't consider.

 

I tired this on a few files and it seems to be the case every time.  I still don't know "why" they are appearing, but at least it seems I have a clue "what" is appearing.  

 

I hope this helps. 

Re: php issues over att network

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Oct 19, 2014 11:33:32 AM
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I'm having this problem too only on AT&T's network.  Not surprisingly, this problem goes away when I activate a VPN such as ProXPN or my own corporate VPN.  AT&T is doing deep packet inspection and doing things to 'tweak' the HTML that is being sent to you.  This not only means they can watch what you're doing, but they can (and actually ARE) changing the results that the webservers you connect to are sending you.  Not good.  USE a VPN.  SSL everywhere and encrypt everything. Smiley Happy

 

I find it objectionable that an ISP would modify the HTML that's being sent over the pipe.  Pretty shady.  

I'm having this problem too only on AT&T's network.  Not surprisingly, this problem goes away when I activate a VPN such as ProXPN or my own corporate VPN.  AT&T is doing deep packet inspection and doing things to 'tweak' the HTML that is being sent to you.  This not only means they can watch what you're doing, but they can (and actually ARE) changing the results that the webservers you connect to are sending you.  Not good.  USE a VPN.  SSL everywhere and encrypt everything. Smiley Happy

 

I find it objectionable that an ISP would modify the HTML that's being sent over the pipe.  Pretty shady.  

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Oct 20, 2014 10:26:20 PM
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Can someone share a "broken" page to compare the content from AT&T's network with the same page from a different ISP?
Can someone share a "broken" page to compare the content from AT&T's network with the same page from a different ISP?

Can someone share a "broken" page to compare the content...

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Oct 21, 2014 7:52:31 AM
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Hi RobertBZ, I have many examples of text being added to pages.

On this page, I see a c9 in the footer area - http://www.dorenedwhitney.com/photogallery.php

I also see extra characters on this site http://www.esbba.com/

 

Progress Note:

After submitting a form to the att developers group, I was contacted and they have informed me that they are working on this, and they may be close to solving the issue. Thanks to everyone for input on this topic. It will be great to see this resolved. Sincerely, Brad

Hi RobertBZ, I have many examples of text being added to pages.

On this page, I see a c9 in the footer area - http://www.dorenedwhitney.com/photogallery.php

I also see extra characters on this site http://www.esbba.com/

 

Progress Note:

After submitting a form to the att developers group, I was contacted and they have informed me that they are working on this, and they may be close to solving the issue. Thanks to everyone for input on this topic. It will be great to see this resolved. Sincerely, Brad

Re: Can someone share a "broken" page to compare the content...

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Oct 23, 2014 9:45:20 AM
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Edited by joebahoe on Oct 23, 2014 at 9:46:07 AM

RobertBZ: Here's a link to one of our sites:  http://www.llajobs.com/

 

The numbers are appearing above include files, so the header, navigation, and footer.

 

As I mentioned before, it really looks like character counts for each of the files.

RobertBZ: Here's a link to one of our sites:  http://www.llajobs.com/

 

The numbers are appearing above include files, so the header, navigation, and footer.

 

As I mentioned before, it really looks like character counts for each of the files.

Re: Can someone share a "broken" page to compare the content...

[ Edited ]
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Oct 29, 2014 7:38:20 AM
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It looks like the issue is resolved. I didn't change anything on the site or our server and the hex numbers are no longer appearing on mobile browsers using AT&T cell service. Hooray!

It looks like the issue is resolved. I didn't change anything on the site or our server and the hex numbers are no longer appearing on mobile browsers using AT&T cell service. Hooray!

Re: Can someone share a "broken" page to compare the content...

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