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microphone and siri voice command issues iphone 6 plus

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microphone and siri voice command issues iphone 6 plus

crackling noises on iphone 6 plus, phone will not record in the message app and siri does not recognize my voice, I have completed all of the steps to set siri, voice memo, etc.

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Re: microphone and siri voice command issues iphone 6 plus

Good afternoon @Shopgirl3!


I hope your day went well! These issues with the iPhone 6 plus not recording audio in the messaging app or Siri is concerning. I use Siri on a daily basis and understand the need to get this resolved as soon as possible. I am delighted to help with this tonight!


Please open the Troubleshoot and Resolve page. For best results click Log in and sign into your myAT&T account. Select your phone’s make and model > Audio > Handset > Microphone, and follow the steps until the issue is resolved.


I’m glad I could assist with fixing this! Thank you and have a great rest of your week.


Daniel, AT&T Community Specialist


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