Explore & discover

Helpful Links

iphone plus (7)


iphone plus (7)

My iPhone outgoing voicemail message says my mailbox is full but it is not, and completely cleaned out. SOS 

Message 1 of 2
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎06-14-2019 11:30 AM

Re: iphone plus (7)

Hello @evbrod


When hearing the "voicemail box is full" message can be annoying. Let's help get your voicemail back on track!

  1. Press and hold the 1 key on the phone dial screen.
  2. If prompted, enter the voicemail password.
  3. When you hear Check erased messages, press 1 >9
  4. After the message plays, press 7 to permanently delete it

It is also important to have you iPhone updated to the latest software to improve your voicemail settings and features.


If you continue to have trouble in the future, you can also use our Device troubleshot & Resolve Tool/ iPhone 7,7+ by selecting Voicemail underneath the Service/Network Issues section to follow the steps provided.


We hope this is helpful, and thanks for reaching out to the community!


Dwight, AT&T Community Specialist

Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 2
Share this topic
Share this topic

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support