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vpb2016's profile

Contributor

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2 Messages

Tuesday, October 18th, 2016 3:08 PM

iphone 7 plus 128g

I ordered iPhone 7 plus 128gb Matte Black model on 09/19. ETA has been 10/24 - 10/31 without any movement. Anyone here who has already received their phone?

Community Support

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230.7K Messages

7 years ago

Hi @vpb2016!

 

I can totally understand your pain! I too am waiting on my iPhone 7 to be delivered. This is definitely one of those phones that it seems like everyone wanted!

 

Is the ETA showing on the Check Order Status website? If so, that is going to be the correct information. From the page, you can search by phone number or order number if you have it.

 

I know some customers prefer to check local stores for stock, cancel their online order, and obtain the phone at the store. This can sometimes be faster due to the separate stock pools we have for different sales channels. Keep in mind, it is risk and you run the chance of waiting a bit longer. You’re so close to getting your hands on that new phone and I know how nerve racking it can be!

 

If you want to look into the store option, I can recommend checking in with a few locations in your area by clicking on Store Locations & Appointments.

 

Take care! Fingers crossed our phones come at the same time, we can talk about all the cool features together! Have a great week!

 

 

Anabel, AT&T Community Specialist

Contributor

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2 Messages

7 years ago

Still no activity on my order. Checked from my phone on *6737# only to receive a message from ATT that it couldn't retrieve any info on my order.

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