Former Community Manager
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10.4K Messages
How to unlock an Iphone
How can I get my iPhone unlocked?
How long does this process take?
What are the requirements?
These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help!
Thank you,
Dmitriy
Rethink Possible
Did a post have an answer that worked for you? Help other users by marking helpful posts as an "Accepted Answer". And don't forget to leave a Like!
formerlyknownas
ACE - Sage
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116.6K Messages
5 years ago
When did you pay off phones? Still a customer? Account current?
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formerlyknownas
ACE - Sage
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116.6K Messages
5 years ago
If your account is brand new, yes, you have to wait 60 days.
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AToGoP
Scholar
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160 Messages
5 years ago
This solution doesn't help me. I asked for help:
Today I asked a question on these forums & it was moved & falsely marked answered, even though it wasn't, by the staff. Permalink:
https://forums.att.com/t5/Apple/iPhone-Unlocking-Questions-and-Discussion/m-p/5897980/highlight/true#M315433
The mover refuses contact: "Please note that @ATTCares no longer accepts private messages. "
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AToGoP
Scholar
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160 Messages
5 years ago
I'd like a staff member to contact me to look into this further.
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formerlyknownas
ACE - Sage
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116.6K Messages
5 years ago
1. Not your thread. The answer is marked for the OP, not the 2 later questions.
2. ATTCares does not moderate, that’s done by a 3rd party, who does not answer questions.
3. ATTCares no longer accepts PM, that’s true.
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AToGoP
Scholar
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160 Messages
5 years ago
>2. ATTCares does not moderate, that’s done by a 3rd party, who does not answer questions.
Prove it. Are you conncted to said 3rd party?
My question is now in a thread marked as answered. So no one but you is paying it any attention.
😞
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AToGoP
Scholar
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160 Messages
5 years ago
>1. Not your thread. The answer is marked for the OP, not the 2 later questions.
Complete nonsense. It's hidden in a thread with >350 PAGES of other posts.
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GLIMMERMAN76
ACE - Expert
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23.9K Messages
5 years ago
Your not going to get this fixed on here... File a FCC complaint and wait for Att to contact you.
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AToGoP
Scholar
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160 Messages
5 years ago
The FCC pretty much never addresses individual complaints.
The FCC writes (at https://consumercomplaints.fcc.gov),
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formerlyknownas
ACE - Sage
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116.6K Messages
5 years ago
That’s correct , they don’t. They forward your complaint, just like the BBB does. You get a response from someone with a pulse AND a brain AND power to do something from At&t upper management.
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