Mentor
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42 Messages
iPhone X Ordered! Let the countdown begin!
Give your order specs, estimated delivery date, and where you ordered from. Let's keep each other updated on our order progress.
SPECS: iPhone X, 256GB, Silver (GSM) AT&T
DELIVERS: 03 Nov, 2017 by Standard Shipping
ORDERED: Directly through the Apple website
lajames123
Teacher
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20 Messages
6 years ago
Mine was moved to shipping date Nov 27-Dec 4 order still is in process with no new email with exact date. Thing is that I was one of the customers that ordered the original phone on early order day and had to cancel my order which moved my dates from the release date to this crap. They wont give you a state answer even though you know they have to know something.
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lajames123
Teacher
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20 Messages
6 years ago
I have that same ship date have you had any other changes in you order? I havnt.
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KramSacul
Tutor
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9 Messages
6 years ago
Ordered Nov 9th. Was told I would get my 256gb Space Gray sometime in December 12/15 - 12/22. Next day I received notice that I would get it sooner (12/8 - 12/15).
On Nov 20th I was told that it SHIPPED via UPS with an expected delivery on the 24th. Yeah, right.
Tracking: UPS
Nothing has changed in the last 10 days other than the expected delivery date being changed to unavailable. Can't get anywhere with AT&T or UPS. You would think they would know what they're doing by now.
Why was I told my iPhone shipped and is in transit if it's just going to sit in a warehouse for weeks? Embarrassing.
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Dookwich
Scholar
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109 Messages
6 years ago
@KramSacul Ridiculous. What did UPS tell you? It looks like it's their responsibility at this point - I don't think there's much that AT&T can do if it's sitting in a UPS warehouse.
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KramSacul
Tutor
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9 Messages
6 years ago
The AT&T supervisor person I talked to told me that they talked to UPS. They said that it's in the process of being shipped with the estimated delivery dates (12-8 - 12-15) . Yeah, it doesn't make sense. They obviously shipped something because it has a tracking number and it moved around on the 20th. It seems like AT&T and UPS are intentionally delaying it from continuing on it's way. It's beyond stupid and infuriating.
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Roxanne35
Scholar
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79 Messages
6 years ago
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siva1992
Tutor
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4 Messages
6 years ago
I had the same issues on my X that was delivered on Nov 3rd. After several
diagnostic tests at the Genius Bar Reservation, luckily a customer care
representative was able to replace via Express Replacement and got the
Replacement phone with in 24 hours.
You could get that sooner, if you request for an Express replacement with
customer relations / apple care by phone.
However, there would be a $30.99 Express Replacement Charge (For Express
shipping) which you could get back if request customer Relations.
I also got a good compensation from AT&T - A beats Wireless Solo3
Headphones, Otter box for X, Wireless Charging.
Hope you get the replacement soon!
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eekdageek
Tutor
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2 Messages
6 years ago
So, I'm one of the people who were awaiting shipment with the corporate discount. My shipping dates were estimated at December 4, 2017 - December 18, 2017 until today! My status changed to shipped today, and is expected at the office on Monday. Woo hoo!
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James504
Mentor
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33 Messages
6 years ago
Ordered 256 sg on 11/17 finally went from in process to preparing to ship (Cross Fingers) I notice yesterday a lot of AT&T stores had them in stock in my area so let’s hope we getting our phones Monday or Tuesday
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Roxanne35
Scholar
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79 Messages
6 years ago
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