Contributor
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1 Message
iPhone X Not recieving Group messages
I have an iPhone X and for some reason I'm unable to receive group text messages. I have to restart my phone just to get the message. I have also tried deleting the message thread and restarting the conversation. Still no luck. Any suggestions.
Accepted Solution
Official Solution
ATTHelp
Community Support
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230.7K Messages
6 years ago
Hi, @mreed26,
Let's get you back in the conversation. We do have a fix for when group texts won't come through on your iPhone. Follow the steps provided and let us know if it helps.
Have a great week!
James, AT&T Community Specialist
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Accepted Solution
Official Solution
QuarryRye
Master
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3.2K Messages
6 years ago
Step 1
Tap Settings > Scroll down and tap Messages > Scroll down to SMS/ MMS
and disable the feature.
Step 2
Go back to Settings > Tap on General > Scroll down and tap Reset > Select Reset Network Settings > Enter your pass-code > Tap Restart Network Settings
Step 3
Turn Messaging back on by performing the step in step 1, go back the messages. You will see MMS Messaging. Enable text messaging by sliding the button to the right. You may need to turn your phone off and back on to restore text functionality.
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KPIphoneX
Contributor
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1 Message
6 years ago
that link will not work can you post the steps to fixing the iPhone X group texting problem
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