Tutor
•
8 Messages
iPhone Warranty
I have an iPhone 6 on AT&T Next (installment 10/30 so less than 12 months old). I don't have AT&T insurance.
Since a month or so, I have issues on everycall: when calling, after 2-3 min the other person is not able to hear me anymore but I can hear them. It happened to different persons so the issue is on me, not them. I moved to Los Angeles (Irvine) and AT&T is not the best in my area: I have only 2 or 3 over 5 signal bar but 4G LTE is here and working fine and I hear them perfectly well.
Is it possible that the phone have some issues and is it covered by any kind of warranty? Does anyone experienced the same issue?
Thanks a lot!
Accepted Solution
Official Solution
sandblaster
ACE - Expert
•
64.7K Messages
7 years ago
If bought new, it should have a 12 month warranty. Take it to an Apple Store. Apple does all warranty work on iPhones.
0
0
Gary L
ACE - Expert
•
16.5K Messages
7 years ago
@alexandre.martinez As long as there is no physical damage Apple will generally take pretty good care of you!
0
0
Jisaac5
Contributor
•
1 Message
7 years ago
My Iphone battery would be fully charged then die. Now, my screen is black and green and doesn't work... I have a warranty. How can I get a new phone sent to me without going to an Apple store and will it cost?
0
0
sandblaster
ACE - Expert
•
64.7K Messages
7 years ago
Apple will do warranty replacement via mail but you need to contact Apple to find out how to do that. Start here: https://support.apple.com/iphone/repair/service
0
0