12-02-2016 1:26 PM
I have an iPhone 6 on AT&T Next (installment 10/30 so less than 12 months old). I don't have AT&T insurance.
Since a month or so, I have issues on everycall: when calling, after 2-3 min the other person is not able to hear me anymore but I can hear them. It happened to different persons so the issue is on me, not them. I moved to Los Angeles (Irvine) and AT&T is not the best in my area: I have only 2 or 3 over 5 signal bar but 4G LTE is here and working fine and I hear them perfectly well.
Is it possible that the phone have some issues and is it covered by any kind of warranty? Does anyone experienced the same issue?
Thanks a lot!
Solved by: Go to Solution.
12-02-2016 1:32 PM
If bought new, it should have a 12 month warranty. Take it to an Apple Store. Apple does all warranty work on iPhones.
12-02-2016 1:51 PM
@alexandre.martinez As long as there is no physical damage Apple will generally take pretty good care of you!
This is the public AT&T Community Forum (not AT&T support), please do not post personal info. Just because my answer does not solve your issue (or agree with you), it may still be the correct information... Sometimes information I provide may not be specifically for you, it might be clarification for other community members. When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly. The (very) fine print - This footer is at the bottom of all my posts, it's particulars may, or may not, apply to you & your post).
09-29-2017 8:56 AM
My Iphone battery would be fully charged then die. Now, my screen is black and green and doesn't work... I have a warranty. How can I get a new phone sent to me without going to an Apple store and will it cost?
09-29-2017 9:08 AM