Explore & discover

Helpful Links

iPhone 7 and iPhone 7 Plus Launch

Community Support

iPhone 7 and iPhone 7 Plus Launch

iPhone7Forum.png

 

Hello Community and Apple Fans!

 

AT&T is thrilled to offer iPhone 7 and iPhone 7 Plus, the best iPhones ever, beginning Friday, Sept. 16.

 

Visit att.com/iPhone to pre-order!!

 

If you'd like to discuss the launch and what you're excited for, please join us in our iPhone launch discussion thread as well.

 

Also see the Accepted Solution below for more details and helpful links.

 

Tim, AT&T Community Specialist

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
29,482 Views
Message 3 of 68
Employee

Re: iPhone 7 Shipping Courier

It could be any carrier really. They just pick one whenever it ships. Now I know for warranty and insurance replacement devices there isn't any signature required. For new activations and upgrades, I think it's the same thing.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 51 of 68
Contributor

New iphone

Do stores typically have a stock supply of the new phones that they get?
Message 52 of 68
Scholar

Re: New iphone

I know for the three stores in my hood they did have stock every year.  I am guessing yes for this year.

Message 53 of 68
Professor

Re: New iphone

AT&T store stock is usually somewhat limited for the first few weeks.  All colors and capacities may not be available.

 

Jet Back in anything or Black in the Plus or 128/256GB may be tough to find.

Message 54 of 68
Voyager

Re: iPhone 7 factory unlock

How long would it take to reset my upgrade eligibility with AT&T if I cancel my Apple.com preorder for an iPhone?

 

Thanks!

Message 55 of 68
Master

Re: iPhone 7 factory unlock

It's time to start thinking and planning ahead.  Historically,  AT&T has shipped new iPhones via UPS (in my area) and they have been shipped with no signature required.  With this in mind, there have been known cases of thieves following UPS trucks around on launch day and grabbing new iPhones off doorsteps, so if you have ordered a new iPhone, I suggest they you plan to have someone present to get your phone when it is delivered.  Either way, what matters is that AT&T ships without a signature required regardless of the shipping company.

 

I dont see any reason for things to be any different this year from previous years, so you may want to think about your delivery schedules...


Jerry B.
"GeekBoy"

--


Message 56 of 68
Master

Re: New iphone

As others have said, new colors are usually the first to sell out.  Also the lowest 2 storage capacities tend to sell out before the highest.

 

For the iPhone 5, I walked into an AT&T store in Indianapolis, IN while traveling, and at 2:00pm, I purchased an iPhone 5, black, 64GB (highest capacity available).  I got the last one that store had, but the local Apple store and even the local Best Buy were sold out of AT&T models entirely.  For the iPhone 6, I walked into my local store near home and purchased the 128GB Space Grey model and they still had a few 128GB ones left, but they were sold out of all Gold iPhones and almost all Silver ones.


Jerry B.
"GeekBoy"

--


Message 57 of 68
Contributor

availability

what time this friday can you try and order one online for store pickup ?  do i have any chance on earth of getting a jet black plus at an att store this friday?

 

Thanks

Steve

Message 58 of 68

Re: availability

Based on Apple's official information, there is NO chance of you getting a
Jet Black model tomorrow, anywhere.

Message 59 of 68
Mentor

Re: availability

Message 60 of 68
Share this topic
Share this topic
Announcements

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support