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iPhone 7 and iPhone 7 Plus Launch

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iPhone 7 and iPhone 7 Plus Launch

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Hello Community and Apple Fans!

 

AT&T is thrilled to offer iPhone 7 and iPhone 7 Plus, the best iPhones ever, beginning Friday, Sept. 16.

 

Visit att.com/iPhone to pre-order!!

 

If you'd like to discuss the launch and what you're excited for, please join us in our iPhone launch discussion thread as well.

 

Also see the Accepted Solution below for more details and helpful links.

 

Tim, AT&T Community Specialist

AT&T Customer Care

Need help with an account specific question?  Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTCares and @DIRECTVService

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 3 of 68
Contributor

upgrade

I'm trying to trade my iPhone 6 Plus in for the 7 plus nothing is wrong with it just want the new phone how can I do that
Message 31 of 68
Community Manager

Re: upgrade

Hi @marqgraham

 

Just log into your account on att.com/wireless. You'll be able to check your upgrade status and place the Pre-Order there.

 

Thanks,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 32 of 68
Contributor

Re: upgrade

what if I'm not due for a upgrade could I still trade in my phone to get the 7plus if so how I do that
Message 33 of 68
Contributor

Two year contract pricing

I noticed that the iphone 7 has a two year contract pricing thats the same as the no contract pricing. Why is that? I would rather go to apple get an unlocked iphone for the same price instead of buying it from AT&T.
Message 34 of 68
Contributor

iPhone 7

    I thought the iPhone 7 were going to come in a lighter blue? What happened? I'm tired of the same colors

Message 35 of 68
Community Manager

Re: Two year contract pricing

Hi @Jhoxha91

 

I believe you're talking about the Next plan for 24 months. Buying a new phone on AT&T Next allows you to split the price of the phone into 24 equal payments with no interest and $0 due up front. There are no 2 year subsidized upgrades anymore.

 

Thanks,

Dmitriy


Rethink Possible


Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions: Learn More.

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 36 of 68
Contributor

Re: upgrade

I'm trying to preorder and upgrade to my iphone 7 plus with the option to pay my last installment but preorder does not give me that option, it only allows me the option to pay in full.  When I go to the check upgrade and select the option to upgrade, the website is in maintenance!!! 

Message 37 of 68
Contributor

Re: upgrade

I just keep getting error telling me maintenance from 1-3am, and to check back later. Have been gettin. It for the last hour
Message 38 of 68
Contributor

Re: upgrade

yup same here. I can't ugprade to a pre-order iphone 7 from the "check upgrade eligibility" page because its in maintenance!!

Message 39 of 68
Teacher

Different date after placing order

I just pre ordered two iPhone 7 plus for me and my husband. They both said estimated shipping sept 23rd on the cart but I figure that's what they always do and then the orders start shipping before but after placing the order mine (rose gold) says delivery date 16th but his (black) says estimated shipping sept 23-30th. Why is that? The 30th really? Might as well just waited and go to the stores and made the lines or whatever
Message 40 of 68
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