Community Support
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15.2K Messages
iPhone 7 and iPhone 7 Plus Launch
Hello Community and Apple Fans!
AT&T is thrilled to offer iPhone 7 and iPhone 7 Plus, the best iPhones ever, beginning Friday, Sept. 16.
Visit att.com/iPhone to pre-order!!
If you'd like to discuss the launch and what you're excited for, please join us in our iPhone launch discussion thread as well.
Also see the Accepted Solution below for more details and helpful links.
Tim, AT&T Community Specialist
AT&T Customer Care
Need help with an account specific question? Post a new question here on the forums by clicking the "Ask a Question" button.
For additional support, please visit us at our AT&T services hub.
Follow us on: Twitter @ATTHelp and @DIRECTVService
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
aamanley
Contributor
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4 Messages
8 years ago
If you preorder will the phone arrive at your house on the 16th or ship on the 16th (I've heard both from local AT&T stores)? Also are they shipping from AT&T's allotment locally or shipping directly from Apple? In the past I've had to wait up to two weeks for the phone to deliver when others that were walking into the store were able to get one a lot quicker without having to preorder.
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Usama821
Contributor
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1 Message
8 years ago
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cramos15
Contributor
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1 Message
8 years ago
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Rkw5189
Contributor
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1 Message
8 years ago
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kdfederer
ACE - Expert
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13.1K Messages
8 years ago
Only if the phone is paid off or out of contract can you trade it in. You would probably get more by selling the phone than trading it in.
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alexm559
Contributor
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1 Message
8 years ago
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
8 years ago
Hello @alexm559
Do you mean how long they will take to ship? It's hard to tell for sure, deliveries will start on September 16 and can be any day after that depending on the model, color, storage capacity and the order time.
Thanks,
Dmitriy
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
8 years ago
Hi @Rkw5189 Thank you for posting!
You can log into your account at att.com/wireless or using the myAT&T app on your phone to check your upgrade eligibility, sounds like you should be eligible now, but it's always good to double check.
Thanks,
Dmitriy
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ATTDmitriyCM
Former Community Manager
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10.4K Messages
8 years ago
Hello @Usama821
AT&T iPhones will be locked even if you pay in full, it's best to order an unlocked version directly from Apple.
Thanks,
Dmitriy
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marqgraham
Contributor
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2 Messages
8 years ago
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