The new iPhone 15
Monicaanne3's profile

Contributor

 • 

1 Message

Wednesday, December 5th, 2018 12:13 AM

iPhone 7 Unable to Make a Call

Cannot make or receive calls on iPhone 7. Cannot make or receive calls even when using apps such as Snapchat or Messenger.  The calls may eventually connect, but then cannot speak or hear the other person and vice versa. Tried resetting network connections, and still nothing worked. 

Accepted Solution

Official Solution

Community Support

 • 

230.7K Messages

5 years ago

Hi @Monicaanne3

 

Thank you for reaching out to us today. We'll be happy to assist you with this; we'll just need a few more details in order to proceed.

 

How long have you been unable to dial out? Also, what zip code are you located in? We can check to see if this is a network issue.

 

In the meantime, here are a few troubleshooting tips you can try that are recommended by Apple.

 

Darais, AT&T Community Specialist

Contributor

 • 

2 Messages

5 years ago

iPhones 7 haven’t been able to make calls today. Zip code is 64060

Contributor

 • 

2 Messages

5 years ago

My wife and I have iPhone 7s that are not making or receiving calls as of today. Everything else seems to be working.

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.