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iPhone 7 Unable to Make a Call


iPhone 7 Unable to Make a Call

Cannot make or receive calls on iPhone 7. Cannot make or receive calls even when using apps such as Snapchat or Messenger.  The calls may eventually connect, but then cannot speak or hear the other person and vice versa. Tried resetting network connections, and still nothing worked. 

Message 1 of 4
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎12-14-2018 1:56 PM

Re: iPhone 7 Unable to Make a Call

Hi @Monicaanne3


Thank you for reaching out to us today. We'll be happy to assist you with this; we'll just need a few more details in order to proceed.


How long have you been unable to dial out? Also, what zip code are you located in? We can check to see if this is a network issue.


In the meantime, here are a few troubleshooting tips you can try that are recommended by Apple.


Darais, AT&T Community Specialist

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Message 2 of 4

Re: iPhone 7 Unable to Make a Call

iPhones 7 haven’t been able to make calls today. Zip code is 64060

Message 3 of 4

Re: iPhone 7 Unable to Make a Call

My wife and I have iPhone 7s that are not making or receiving calls as of today. Everything else seems to be working.

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