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Re: My Order for I7 has gone bad

Contributor

iPhone 7 Order Confirmation and Status

was able to pre-order with no problem.. then after a few minutes got an email that order was not processed. but its says that its still pending ... did anyone get this confirmation email?

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Tutor

Re: My Order for I7 has gone bad

I ordered 7+ rose gold on 9/22 with shipping date 10/11. Does anyone have same criteria but received notice it has been actually hipped yet?

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Tutor

Re: My Order for I7 has gone bad

Update?

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Accepted by ATTMobilityCare
‎12-12-2016 11:23 AM

Re: My Order for I7 has gone bad

Hello Community,

 

Although the iPhone 7 launch event is behind us, we still receive a lot of views on this thread and subsequent calls into our centers.  For anyone that has questions about their order for any of our products, you can find all the info you need at our Order Status website.

 

All you will need to do is login and you'll have all of your information at your fingertips.  Or, if you have general questions about the process and guideliness, you can view our Order Tracking FAQ site as well.

 

If you are having an issue with your order, you can also always send us a Private Message for more assistance.

 

Thanks

 

Tim, AT&T Community Specialist

AT&T Customer Care

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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 213 of 216
Contributor

Re: iPhone 7 Order Confirmation and Status

Hey this is Gagan I order I phone 7 128 gb but you don't send me any emails
Message 214 of 216
Contributor

Re: iPhone 7 Order Confirmation and Status

Last Saturday I order I phone 7 and I pay 152$ dollars
Message 215 of 216
Administrator

Re: Iphone order pending but unable to process

Glad to hear from you  @Gaganchandi1234!

 

I’m sorry you didn’t receive a confirmation email for your purchase. I know this is important and I’ll be delighted to provide assistance!

 

In order to check into your order I would like to invite you to Private message us @ATTMobilityCare please include your full name, phone number, confirmation number, and a convenient time to contact you.

 

I’m looking forward to hearing from you to get this resolved as soon as possible!

 

Tim, AT&T Community Specialist


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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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