Tutor
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4 Messages
iPhone 6s no SIM card installed
I got a new 6s two Saturday's ago and straight out of the box I get a message that no SIM card installed but only pops up once an hour for less than a second. I took it to Apple after AT&T says they didn't know what to do. I have gone to Apple two times now got a new phone each time. I am on my 3rd phone and 3rd SIM card but the problem still persists. I have looked everywhere and have yet to find a solution. Please help.
ATTMobilityCare
Community Support
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15.2K Messages
8 years ago
Hi @Bsirrine!
Thanks for posting! Glad you reached out.
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mc8213
Contributor
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1 Message
8 years ago
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ATTMobilityCare
Community Support
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15.2K Messages
8 years ago
Hi there @mc8213
Thank you for posting your concerns. I’m sorry to hear this is also happening to your phones as well and will be happy to help!
We have a fantastic tutorial that will help resolve this. Please go to our Device How-To site, select the make and model of your phone, and then click SIM Card.
You will then have access to the AT&T troubleshoot and resolve tool that will walk you through successfully resolving your issue.
If this does not resolve the issue, please private message me and provide your name and a good contact number.
Thank you!
Tim, Community Specialist
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tdvalexander
Contributor
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1 Message
8 years ago
We are on our second Iphone as well. And it keeps happening to my daughter....ATT replaced the SIM card twice now and we are sitting in Apple now about to get a third phone. THERE IS SOMETHING WRONG ATT!!!!! Please fix it!!
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