I often have dropped calls. For the first few seconds, the other person can hear me but I can’t hear them then the call drops. I have restarted the phone, reinserted the sims card to no avail. Any ideas?
We can definitely provide you with some troubleshooting steps for these dropped calls that you've been experiencing. You can follow the steps at this link to Get help with dropped calls or wireless network issues. If you're still having any issues, we also recommend using our Troubleshoot & Resolve Tool to fix this. Simply select your device and the issue, then follow the steps to find a solution. Let us know if this helps.
Sean, AT&T Community Specialist
Need help? Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.