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iPhone 6 not connecting to LTE

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iPhone 6 not connecting to LTE

I upgraded from a 4s to a 6 on Friday. My restore went perfect but my iPhone 6 has yet to connect to the LTE network. My partner has a 5s and at home and other places it on LTE while mine just says 4G.

I've played with the cellular setting and have checked on the LTE setting. Power cycled the phone many times, turned airplane mode on and off and cellular data. Still only on 4G.

How can I fix this?
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Message 1 of 19
Tutor

Re: iPhone 6 not connecting to LTE

Same issue for me.

 

Link to my post.

Message 2 of 19
Professor

Re: iPhone 6 not connecting to LTE

Do you change to the LTE version of your plan when you got your iPhone 6?  IIRC, there are LTE version of the plans that are the same and cost the same as the regular plan, but they have to set your data plan to the LTE version in order for LTE to work on the phone,

Message 3 of 19
Tutor

Re: iPhone 6 not connecting to LTE

Yeah, according to support and my info page I have the 4G LTE plan.
Message 4 of 19
Tutor

It shows in my plan I have 2 GB of 4G LTE

It shows in my plan I have 2 GB of 4G LTE
Message 5 of 19
Tutor

Just to be clear, this is NOT solved and still an issue.

Just to be clear, this is NOT solved and still an issue.
Message 6 of 19
Contributor

Re: Just to be clear, this is NOT solved and still an issue.

Same here, no LTE at all, 4G comes and goes, so far I'm pretty disappointed with the new Iphone and ATT. Called them twice, no fix.

Message 7 of 19
Contributor

Re: Just to be clear, this is NOT solved and still an issue.

just got the problem fixed, go to AT&T wireless support chat - technical support, they'll fix it for you

Message 8 of 19
Tutor

Thanks babartek, I'll try support when land and get to my...

Thanks babartek, I'll try support when land and get to my hotel
Message 9 of 19
Tutor

Re: Just to be clear, this is NOT solved and still an issue.

I'll give it a shot. Thanks!
Message 10 of 19
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