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iPhone 4S switcheroo?

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iPhone 4S switcheroo?

I am still confused on how to do this.  Can someone please explain step by step how this is done?

Here is my situation:

Hubs and I are on a Family Plan.  I am the primary.  He has an eligible upgrade line with his iPhone 4.  I have an iPhone 3GS.

I ordered a new iPhone 4S on  his eligible line for me.  So when the new iPhone 4S arrives there is going to be 3 phones involved here. His ip4 that he wants to keep, my old 3GS and the new iP4S. I understand that the new 2 yr contract will go on his line now.  Sooo when the new iP4s arrives I know there is SIM card swaps involved here but there are three phones???  So which sim goes in which phone?  Also, do I activate anything before switching sims?  And isn't the SIM from my old 3GS a diff size than the current iphones?  I know that I can take the phones down to an ATT store but they might be incredibily busy that day.

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Teacher

Re: iPhone 4S switcheroo?

Do what it says in the second posts. Call customer service before activating the phone so they can switch it over to your line. Otherwise, if you just activate the phone immediately, your husbands phone will stop working and the new 4s will be on his line. You shouldn't have to switch out any sim cards. They just need to switch the 4s to your line first. This way when you activate the new sim card in the 4s, it goes on your line. Its pretty straight forward. Hope this helps.
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Message 10 of 13
Scholar

Re: iPhone 4S switcheroo?


DotCom2 wrote:

So what do I do then?

I don't do anything to the phones at all and disregard the instructions in the email and either call them or go down to an ATT store?  Last time we did the swap it wasn't on a launch day so I just walked into an ATT store and they just did it for us but that's going to be rather difficult this time.  So there is no way I can just do this myself then?
 


 Yes, you have to disregard the instructions in the email. You can activate the new iPhone 4S by calling 611 or going to an AT&T corporate store.

 

http://www.att.com/esupport/article.jsp?sid=KB411310&cv=820&ct=800347&pv=3&title=Apply+an+eligible+u...

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Scholar

Re: iPhone 4S switcheroo?


DotCom2 wrote:

I don't do anything to the phones at all and disregard the instructions in the email and either call them or go down to an ATT store?  Last time we did the swap it wasn't on a launch day so I just walked into an ATT store and they just did it for us but that's going to be rather difficult this time.  So there is no way I can just do this myself then?


 



Best advice is to harken down to the AT&T store, explain what you have done and what you want to do, and they'll tell you what is possible. It's going to involve some complicated keytapping.

Message 11 of 13
Scholar

Re: iPhone 4S switcheroo?


DotCom2 wrote:

So what do I do then?

I don't do anything to the phones at all and disregard the instructions in the email and either call them or go down to an ATT store?  Last time we did the swap it wasn't on a launch day so I just walked into an ATT store and they just did it for us but that's going to be rather difficult this time.  So there is no way I can just do this myself then?
 


 Yes, you have to disregard the instructions in the email. You can activate the new iPhone 4S by calling 611 or going to an AT&T corporate store.

 

http://www.att.com/esupport/article.jsp?sid=KB411310&cv=820&ct=800347&pv=3&title=Apply+an+eligible+u...

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Message 12 of 13
Mentor

Re: iPhone 4S switcheroo?


tman1425 wrote:
Do what it says in the second posts. Call customer service before activating the phone so they can switch it over to your line. Otherwise, if you just activate the phone immediately, your husbands phone will stop working and the new 4s will be on his line. You shouldn't have to switch out any sim cards. They just need to switch the 4s to your line first. This way when you activate the new sim card in the 4s, it goes on your line. Its pretty straight forward. Hope this helps.

OK I understand now.

Thank you very very much!


 

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