iPhone 3GS and incoming call issue?

iPhone 3GS and incoming call issue?

Hello.  My mother has an iPhone 3GS and she is having an issue, sometimes, with incoming calls.  She will get a notification of a new voice mail message that was just left by that person that just called.  The phone does not ring and she does not have it set to silent.  Could there be some kind of setting that can be configured so that she can receive all of her calls?  Is this a common problem with iPhones?  I have a few friends who have newer iPhones and they have complained of similar issues.  

2,040 Views
Message 1 of 3
Expert

Re: iPhone 3GS and incoming call issue?


callie.crk.kuczek wrote:

Hello.  My mother has an iPhone 3GS and she is having an issue, sometimes, with incoming calls.  She will get a notification of a new voice mail message that was just left by that person that just called.  The phone does not ring and she does not have it set to silent.  Could there be some kind of setting that can be configured so that she can receive all of her calls?  Is this a common problem with iPhones?  I have a few friends who have newer iPhones and they have complained of similar issues.  


have seen it, especially after putting the phone in silent mode then turning the ringer back on. a power down, restart normally fixes it.

Tags (1)
Message 2 of 3
Highlighted

Re: iPhone 3GS and incoming call issue?

Thanks.  I will pass along this information.  

Message 3 of 3
You must type a description before you click preview or reply.
Share this topic
Announcements

Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!

Find out the very latest about the new iPad Pros!

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support