The new iPhone 15
mstevens220's profile

Contributor

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1 Message

Monday, April 24th, 2017 1:16 PM

iCloud error message

I just transferred my service to AT&T. The phone I was using was borrowed. When contacts were transferred to new phone her iCloud email was now associated with my phone so I reset the phone but now when I go to setup Apple ID and password I get an error message (Could not create account- unknown error has occurred) any suggestions on how to fix this?

ACE - Sage

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117K Messages

7 years ago

The Apple ID is not an ATT function.   If you have trouble a second time, contact Apple

How to create Apple ID.  

https://appleid.apple.com/account?localang=en_US#!&page=create

 

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