Contributor
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1 Message
i phone 6S
my phone is frozen on the enter passcode screen and i cannot access my phone
Contributor
•
1 Message
my phone is frozen on the enter passcode screen and i cannot access my phone
Gary L
ACE - Expert
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16.5K Messages
7 years ago
@Lucille95 Hold the power button and the home button for 10-20 seconds.
Once the screen goes black, let go, wait a few seconds then press the power button again (1-2 seconds). Hopefully it'll start to power up again...
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