help my iphone 5 was stolen

Teacher

help my iphone 5 was stolen

i have the insurance that i pay 10$ a month how much will it cost to replace it?

Message 1 of 23 (25,279 Views)
Expert

Re: help my iphone 5 was stolen


dwill05 wrote:
Just a thought, but isn't there some documentation somewhere that explains exactly what the $10 a month insurance you bought will pay to replace a lost or stolen phone? Shouldn't that be reviewed instead of looking through conflicting answers on an Internet forum? You'll probably need the documentation to know how to file a claim anyway.

Yes in multiple places

for the basic insurance

 

http://www.att.com/shop/wireless/services/mobileinsurance-sku1040075.html#fbid=ORzsZynQivf

 

for the higher cost protection pack

 

http://www.att.com/shop/wireless/services/mobile-protection-pack-sku5370279.html#fbid=ORzsZynQivf

Message 16 of 23 (24,948 Views)
Teacher

Re: help my iphone 5 was stolen

just to make things clear it will cost me 200$ for another one?
Message 17 of 23 (24,911 Views)
ACE - Expert

Re: help my iphone 5 was stolen

Yes, the deductible is $199. That is what you pay.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 18 of 23 (24,894 Views)
Contributor

Re: help my iphone 5 was stolen

My phone was stolen, At&T will not allow me to replace phone unless it is my scheduled upgrade date; unfortunately that is not for another 11 months.  Is my only option to leave AT&T as customer (>10yrs) in-order to replace my I5?  

Message 19 of 23 (18,003 Views)
ACE - Expert

Re: help my iphone 5 was stolen

Since you didn't have insurance, your choice is to pay full unsubsidized price, find one on sale on ebay, craigslist, or reseller or wait. You received a subsidized phone in exchange for a 2 year contract, so you are out of luck with AT&T. Only other hope would be an early upgrade, but that is subsidized cost + $250.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 20 of 23 (17,988 Views)
Highlighted
Contributor

Re: help my iphone 5 was stolen

please help find my phone it was stolen please help me i didnt have find my phone app

Message 21 of 23 (16,422 Views)
Scholar

Re: help my iphone 5 was stolen

U B out of luck, I think
Message 22 of 23 (16,415 Views)
Contributor

Re: help my iphone 5 was stolen

contact at&t they can look up the serial number. they will put it on a blocked list. If someone were to try and use it with other phone companies they will be disconnected and notified they are using a stolen phone. and try to recover it for you.

Message 23 of 23 (16,311 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.