help my iphone 5 was stolen

[#1]

i have the insurance that i pay 10$ a month how much will it cost to replace it?

[#2]

i have the insurance that i pay 10$ a month how much will it cost to replace it?

[#3]

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thebeast480 wrote:

i have the insurance that i pay 10$ a month how much will it cost to replace it?

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if it is asurion the deductable for a smartphone is 199.00

you file a claim here - http://www.asurion.com/

[#4]

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thebeast480 wrote:

i have the insurance that i pay 10$ a month how much will it cost to replace it?

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if it is asurion the deductable for a smartphone is 199.00

you file a claim here - http://www.asurion.com/

[#5]

At least $649 (minus your insurance settlement), unless AT&T takes pity on you.

[#6]

At least $649 (minus your insurance settlement), unless AT&T takes pity on you.

[#7]

no way 649! im so pisssed if i have to pay that i would much rather hunt him down.

[#8]

no way 649! im so pisssed if i have to pay that i would much rather hunt him down.

[#9]

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thebeast480 wrote:

no way 649! im so pisssed if i have to pay that i would much rather hunt him down.

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what exact insurance are you paying for?

If it is asurion through att you will only pay the published deductable of 199.00. Sorry but none of the top 3 carriers takes pity on you and reduces the cost of a replacement phone

[#10]

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thebeast480 wrote:

no way 649! im so pisssed if i have to pay that i would much rather hunt him down.

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what exact insurance are you paying for?

If it is asurion through att you will only pay the published deductable of 199.00. Sorry but none of the top 3 carriers takes pity on you and reduces the cost of a replacement phone

[#11]

protection plan u all i know and thats more than i paid for my first on. Mine was the 64gb one. i would raher cancel the plan and make a new one.

[#12]

protection plan u all i know and thats more than i paid for my first on. Mine was the 64gb one. i would raher cancel the plan and make a new one.

[#13]

I keep FIND MY PHONE turned on in settings on all my devices and if I can get to a computer will send out the wipe command before they get a new sim in it.

[#14]

I keep FIND MY PHONE turned on in settings on all my devices and if I can get to a computer will send out the wipe command before they get a new sim in it.

[#15]

without the insurance, the replacement cost is around $600 - $800 (depending on model) unless you are upgrade eligible.

[#16]

without the insurance, the replacement cost is around $600 - $800 (depending on model) unless you are upgrade eligible.

[#17 · Accepted solution]

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thebeast480 wrote:
protection plan u all i know and thats more than i paid for my first on. Mine was the 64gb one. i would raher cancel the plan and make a new one.

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the 64GB new / upgrade price is 399.00 to get one without upgrade ability is 899.00

to cancel your plan you will only what ever your etf is (325.00 - 10.00 * number of billing cycles completed) + the final bill that is not pro-rated, you will lose your number and I believe ther is a 60 - 90 day cooling off period before you can start a new account.

The deduction for the phone is 199.00 from the insurance company,lot less they you would have to pay to do what you want ot.

[#18 · Accepted solution]

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thebeast480 wrote:
protection plan u all i know and thats more than i paid for my first on. Mine was the 64gb one. i would raher cancel the plan and make a new one.

---

the 64GB new / upgrade price is 399.00 to get one without upgrade ability is 899.00

to cancel your plan you will only what ever your etf is (325.00 - 10.00 * number of billing cycles completed) + the final bill that is not pro-rated, you will lose your number and I believe ther is a 60 - 90 day cooling off period before you can start a new account.

The deduction for the phone is 199.00 from the insurance company,lot less they you would have to pay to do what you want ot.

[#19]

so i deduct 200$ from 800$ which is 600$ when my first one cost me 400$? im canceling it

[Edited to comply with Guidelines]

[#20]

so i deduct 200$ from 800$ which is 600$ when my first one cost me 400$? im canceling it

[Edited to comply with Guidelines]

[#21]

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thebeast480 wrote:

so i deduct 200$ from 800$ which is 600$ when my first one cost me 400$? im canceling it

[Edited to comply with Guidelines]

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You deduct nothing, if you are paying for a asurion policy you need to go to their website and file a claim, read and follow the insructions exactly as stated, the deductable for a smartphone is 199.00 - this means that is what your out of pocket cost is.

If you have some other form of insurance then you need to check their requirements

[#22]

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thebeast480 wrote:

so i deduct 200$ from 800$ which is 600$ when my first one cost me 400$? im canceling it

[Edited to comply with Guidelines]

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You deduct nothing, if you are paying for a asurion policy you need to go to their website and file a claim, read and follow the insructions exactly as stated, the deductable for a smartphone is 199.00 - this means that is what your out of pocket cost is.

If you have some other form of insurance then you need to check their requirements

[#23]

so your saying thats all i have tom pay 200$? for my 64gb iphone 5? if so ill buy it back

[#24]

so your saying thats all i have tom pay 200$? for my 64gb iphone 5? if so ill buy it back

[#25]

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wingrider01 wrote:
Sorry but none of the top 3 carriers takes pity on you and reduces the cost of a replacement phone

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AT&T most certainly may adjust the price of a replacement phone.  It's not common but I know of a specific case when it did.

[#26]

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wingrider01 wrote:
Sorry but none of the top 3 carriers takes pity on you and reduces the cost of a replacement phone

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AT&T most certainly may adjust the price of a replacement phone.  It's not common but I know of a specific case when it did.

[#27]

Just a thought, but isn't there some documentation somewhere that explains exactly what the $10 a month insurance you bought will pay to replace a lost or stolen phone? Shouldn't that be reviewed instead of looking through conflicting answers on an Internet forum? You'll probably need the documentation to know how to file a claim anyway.

[#28]

Just a thought, but isn't there some documentation somewhere that explains exactly what the $10 a month insurance you bought will pay to replace a lost or stolen phone? Shouldn't that be reviewed instead of looking through conflicting answers on an Internet forum? You'll probably need the documentation to know how to file a claim anyway.

[#29]

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cousintim wrote:

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wingrider01 wrote:
Sorry but none of the top 3 carriers takes pity on you and reduces the cost of a replacement phone

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AT&T most certainly may adjust the price of a replacement phone.  It's not common but I know of a specific case when it did.

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Not common is the understatment of the millinieum

[#30]

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cousintim wrote:

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wingrider01 wrote:
Sorry but none of the top 3 carriers takes pity on you and reduces the cost of a replacement phone

---

AT&T most certainly may adjust the price of a replacement phone.  It's not common but I know of a specific case when it did.

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Not common is the understatment of the millinieum

[#31]

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dwill05 wrote:
Just a thought, but isn't there some documentation somewhere that explains exactly what the $10 a month insurance you bought will pay to replace a lost or stolen phone? Shouldn't that be reviewed instead of looking through conflicting answers on an Internet forum? You'll probably need the documentation to know how to file a claim anyway.

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Yes in multiple places

for the basic insurance

http://www.att.com/shop/wireless/services/mobileinsurance-sku1040075.html#fbid=ORzsZynQivf

for the higher cost protection pack

http://www.att.com/shop/wireless/services/mobile-protection-pack-sku5370279.html#fbid=ORzsZynQivf

[#32]

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dwill05 wrote:
Just a thought, but isn't there some documentation somewhere that explains exactly what the $10 a month insurance you bought will pay to replace a lost or stolen phone? Shouldn't that be reviewed instead of looking through conflicting answers on an Internet forum? You'll probably need the documentation to know how to file a claim anyway.

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Yes in multiple places

for the basic insurance

http://www.att.com/shop/wireless/services/mobileinsurance-sku1040075.html#fbid=ORzsZynQivf

for the higher cost protection pack

http://www.att.com/shop/wireless/services/mobile-protection-pack-sku5370279.html#fbid=ORzsZynQivf

[#33]

just to make things clear it will cost me 200$ for another one?

[#34]

just to make things clear it will cost me 200$ for another one?

[#35]

Yes, the deductible is $199. That is what you pay.

[#36]

Yes, the deductible is $199. That is what you pay.

[#37]

My phone was stolen, At&T will not allow me to replace phone unless it is my scheduled upgrade date; unfortunately that is not for another 11 months.  Is my only option to leave AT&T as customer (>10yrs) in-order to replace my I5?  

[#38]

My phone was stolen, At&T will not allow me to replace phone unless it is my scheduled upgrade date; unfortunately that is not for another 11 months.  Is my only option to leave AT&T as customer (>10yrs) in-order to replace my I5?  

[#39]

Since you didn't have insurance, your choice is to pay full unsubsidized price, find one on sale on ebay, craigslist, or reseller or wait. You received a subsidized phone in exchange for a 2 year contract, so you are out of luck with AT&T. Only other hope would be an early upgrade, but that is subsidized cost + $250.

[#40]

Since you didn't have insurance, your choice is to pay full unsubsidized price, find one on sale on ebay, craigslist, or reseller or wait. You received a subsidized phone in exchange for a 2 year contract, so you are out of luck with AT&T. Only other hope would be an early upgrade, but that is subsidized cost + $250.

[#41]

please help find my phone it was stolen please help me i didnt have find my phone app

[#42]

please help find my phone it was stolen please help me i didnt have find my phone app

[#43]

U B out of luck, I think

[#44]

U B out of luck, I think

[#45]

contact at&t they can look up the serial number. they will put it on a blocked list. If someone were to try and use it with other phone companies they will be disconnected and notified they are using a stolen phone. and try to recover it for you.

[#46]

contact at&t they can look up the serial number. they will put it on a blocked list. If someone were to try and use it with other phone companies they will be disconnected and notified they are using a stolen phone. and try to recover it for you.