Explore & discover

Helpful Links

eSIM for iPhone XS, XS MAX and XR

eSIM for iPhone XS, XS MAX and XR

I have an AT&T nano-SIM card and another nano-SIM card with Chinese carrier. I learned that the unlocked iphone Xs MAX can have a nano-SIM and an eSIM working together. But the Chinese carrier didn't support eSIM. So I want to transform my AT&T nano-SIM card into eSIM so that my two phone number can both work on the iphone. How can I change my AT&T nano-SIM card to eSIM?

82,175 Views
Message 2 of 171
Contributor

Iphone new dual sim model

Hey, I have a question about the new iphone dual sim model. 

I know that at&t is available for esim for new iphone. But if I buy the iphone xr from att, can I directly unlock it so that I can put the chinese sim card in the spot and using esim for at&t? Or I should just wait for Iphone XR unlock version which Im not sure its gonna coming out or not

 

Message 1 of 171
ACE - Sage

Re: eSIM for iPhone Xs MAX

Att would have to activate the Esim for your ATT service.    They can activate e-sim on iPads and watches, so they should just activate service on the Esim.   If you use prepaid, you cannot use the Esim.  

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 171

Re: eSIM for iPhone Xs MAX

I think my SIM card is pre-paid. What should I do under my circumstances? Do I need to buy a new number and activate the esim on the website?
Message 4 of 171
ACE - Sage

Re: eSIM for iPhone Xs MAX

@xupeiqi0429

You do not need a new number, you can move your existing number to postpaid.  

You would have to have a postpaid account Account and service to activate the Esim

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 5 of 171
Administrator

Re: Iphone new dual sim model

Hey @FrozenElap,

 

Great question!

 

For further information, please sign up for alerts regarding Apple Products! The steps, along with further information about the iPhone XR, can be found on our XR Information page.

 

Have a great weekend!

 

Trace, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 6 of 171
Contributor

IPhone XS Dual Simm

Will the dual sim technology on the IPhone XS allow a domestic sim and an international sim (esim) to be utilized on the same device?

Message 7 of 171
ACE - Expert

Re: IPhone XS Dual Simm

Sure if the phones not locked.  And it will come in a later update not at launch.

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (1)
Message 8 of 171
Professor

Re: eSIM for iPhone Xs MAX

The eSIM will not be active out of the box, so until Apple releases the software update that enables eSIM use, you are limited to the physical SIM in the phone.

 

Regarding AT&T eSIMs, AT&T hasn’t put anything out about how they will deal with the eSIM, or whether they will even offer eSIMs for the new iPhones.  It just speculation at this point.

Message 9 of 171
ACE - Guru

Re: eSIM for iPhone Xs MAX

*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 10 of 171
Share this topic
Share this topic
Additional Support