- edited 11-13-2018 7:54 AM by ATTDmitriyCM
I have an AT&T nano-SIM card and another nano-SIM card with Chinese carrier. I learned that the unlocked iphone Xs MAX can have a nano-SIM and an eSIM working together. But the Chinese carrier didn't support eSIM. So I want to transform my AT&T nano-SIM card into eSIM so that my two phone number can both work on the iphone. How can I change my AT&T nano-SIM card to eSIM?
09-14-2018 9:48 AM
Hey, I have a question about the new iphone dual sim model.
I know that at&t is available for esim for new iphone. But if I buy the iphone xr from att, can I directly unlock it so that I can put the chinese sim card in the spot and using esim for at&t? Or I should just wait for Iphone XR unlock version which Im not sure its gonna coming out or not
09-15-2018 11:43 AM
Att would have to activate the Esim for your ATT service. They can activate e-sim on iPads and watches, so they should just activate service on the Esim. If you use prepaid, you cannot use the Esim.
09-15-2018 11:50 AM
09-15-2018 12:33 PM
You do not need a new number, you can move your existing number to postpaid.
You would have to have a postpaid account Account and service to activate the Esim
09-15-2018 1:35 PM
For further information, please sign up for alerts regarding Apple Products! The steps, along with further information about the iPhone XR, can be found on our XR Information page.
Have a great weekend!
Trace, AT&T Community Specialist
09-15-2018 4:49 PM
Will the dual sim technology on the IPhone XS allow a domestic sim and an international sim (esim) to be utilized on the same device?
09-15-2018 4:53 PM
Sure if the phones not locked. And it will come in a later update not at launch.
09-15-2018 6:01 PM
The eSIM will not be active out of the box, so until Apple releases the software update that enables eSIM use, you are limited to the physical SIM in the phone.
Regarding AT&T eSIMs, AT&T hasn’t put anything out about how they will deal with the eSIM, or whether they will even offer eSIMs for the new iPhones. It just speculation at this point.
09-15-2018 7:40 PM
Article on possible eSIM activations and Apple article on eSIM.
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