05-13-2011 5:02 AM
Has anybody received e-mails that have no sender, no content, no subject and you can't delete them? My wife has been getting these for awhile sometimes as many as 10 at a time they stay in her inbox for days and eventually disappear. Yesterday a co-worker told me he is having the same issues. Anybody know what the deal is?
Solved! Go to Solution.
05-13-2011 6:54 AM
Which version of iOS
Which email protocol (POP/IMAP/Exchange)
Which email provider
And no I have not seen that on imap or exchange email - sounds a lot like a problem with the provider.
05-13-2011 7:41 AM - edited 05-13-2011 7:43 AM
two different providers, wife is charter, co-worker is mindspring, wife is pop don't know what co-woker is, wife got her phone in Feb and has not upfdated it, don't know what co-worker's version is
FWIW I am also on charter and I don't get these e-mails on my iphone
05-13-2011 1:30 PM
There have been people who have had prblems with the amil app on their iPhones where the memory was getting corrupted and the app was accessing empty memory thinking it was inbound email. When that would happen, the email would appear much like you describe, and it would also have a 01-01-1970 date on it (or 12-31-1969). In most cases, a quick reboot, I'm sorry, reset, of the iPhone resolves this by cleaning up the memory pointers. I restart my iPhone an average od 2-3 times a week and I haven't seen this issue with my phone. My wife only restarts hers about once a month, and she gets about 3-4 times the email volume I do, and she has seen this happen to her.
I would suggest having them restart their phones to see if the problem goes away. If it does, it is probably a memory corruption issue.
Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!
Find out the very latest about the new iPad Pros!
Are you looking to upgrade and activate your device?
Let us help make Ordering, Upgrading and Activating easy!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!