For the mom who gives us everything - Mother's Day gifts that connects us.
The new iPhone 15
seehound's profile

Tutor

 • 

4 Messages

Saturday, June 2nd, 2012 12:42 PM

data usage on iPhone 4

I've read all the previous threads and have not found an answer.  Since it's saturday and I can't speak with anyone for a few more hours I thought I'd at least vent.  

Just so we are clear - I have no push notifications, I fetch my mail manually and only at home where I use wifi.

 

Yesterday was the first day of my billing cycle.  The entire ttime the phone was in the house (with wifi) except for a two hour span when I took the kids fishing.  I used my phone twice during that time to send one picture each time to my husband.  Thats it.  

 

So this morning at 6AM I get a text stating the I have used 90% of my data.  In 1 day???  I have been on the 200 plan since getting an Iphone and have consistantly used about 125 except for one month when I used the phone for a GPS when we were lost in the hills of Arkansas - so that's understandable.

 

I checked my other 3 iphones and the data usage is:  Keep in mind this is only the 2nd day of my billing cycle and its only 7AM.  So in just over 24 hours we have all gone over what normally takes us a full month.

 

My son's phone that has never gone over 100 is already at 117.41 

My husband's phone which rarely reaches 50 is already at 45.68

My other son's phone which was taken away and has been turned off for the last 5 days is at 18.7

 

I did change my rate plan down to the 700 family talk plan staring this month - but that shouldn't have done anything to the data.

 

I'm really quite frustrated.  we all have IOS 5.1.1

Mentor

 • 

43 Messages

12 years ago

Yes, like I mentioned in another thread, even if AT&T only has a 1% error rate in their billing each month (an EXTREMELY optimistic IF), that's still a crap ton of people who have billing issues.

Contributor

 • 

2 Messages

12 years ago

I have had a similar problem on 2 different billing cycles now. My wifes phone is on wifi about 90% of the time, so I have it at the 200mb plan. Then I'll get a message saying it has gone over only a few days into the cycle and it usually happens at 11 pm when I know the phone is at the house on wifi. ATT has credited my bill each time, but I would still like to know how it keeps going over on data. When I check the bill, it always shows one large usage when I know the phone is at home on wifi. Seems like they have a glitch somewhere.
Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.