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com.apple.mobilephone error 1035 meaning?

Scholar

com.apple.mobilephone error 1035 meaning?

iPhone 6 iOS 10.02

 

I got this error message when I tried to update my voicemail greeting.

 

Any idea how to fix it?

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Message 1 of 123
Professor

Re: com.apple.mobilephone error 1035 meaning?

My first suggestion would be force restarting the phone by holding down the power and home buttons (or volume down for iPhone 7 and 7 Plus).

 

I would then make sure you have the latest carrier update: https://support.apple.com/en-us/HT201270

 

If that doesn't work, I would reset network settings, by going to Settings->General->Reset->Reset Network Settings.

 

That will also erase any wifi passwords you have (and erase them on any other iOS/macOS devices attached to the same iCloud account if you are using iCloud Keychain on the phone and other devices), so make sure to log back into any wifi networks as needed.  You can also chat with someone to see if they can help:

Wireless (Mobile, GoPhone, Hotspot) Chat With Us Here 

 

If those don't work, before doing any further backup and restores or restoring as new, I would contact AppleCare at 800-275-2273 between 7am-10pm central time.

Justin

If this solved your problem, please consider accepting this as the solution so that it can help others in the future. Please remember that this is a customer forum and all of the answers we provide are through our own research, experience, or personal knowledge.
Message 11 of 123
Scholar

Re: com.apple.mobilephone error 1035 meaning?

AFAIK, there wasn't an obvious fix; the fault just disappeared when I made one last try before wiping the iPhone and restoring.

 

As I said in post 8 above:  "Thus it looks like there must have been some glitch ether in the phone, at AT&T's servers, or in the cellular connection between the two." Perhaps some bit didn't get flipped when it was supposed to do so.

Message 12 of 123
Tutor

Re: com.apple.mobilephone error 1035 meaning?

I got the fix! Hold your finger on 1 and it sets it up
Message 13 of 123
Tutor

Re: com.apple.mobilephone error 1035 meaning?

Actually - no - it does not.
Message 14 of 123
Contributor

Re: com.apple.mobilephone error 1035 meaning?

Did anyone figure out an anwer to this problem?  I am having it as well and am about to hard reset my phone.  

Message 15 of 123
Contributor

Re: com.apple.mobilephone error 1035 meaning?

Hit and hold 1 does work .

Message 16 of 123
Contributor

Re: com.apple.mobilephone error 1035 meaning?

I held the 1 button and was told my voicemail is locked. Anyone know how to unlock it?
Message 17 of 123
Contributor

Re: com.apple.mobilephone error 1035 meaning?

I can't setup my voice mail to receive my messages. What can I do?
Message 18 of 123
Tutor

Re: com.apple.mobilephone error 1035 meaning?

Ok sounds great - walk me through how holding 1 on the key pad has anything to do with setting a personalized voicemail greeting ? Holding 1 does go to voicemail, but it does not set a greeting. What am I missing ?
Message 19 of 123
Tutor

Re: com.apple.mobilephone error 1035 meaning?

Ok sounds great - walk me through how holding 1 on the key pad has anything to do with setting a personalized voicemail greeting ? Holding 1 does go to voicemail, but it does not set a greeting. What am I missing ?
Message 20 of 123
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