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Re: com.apple.mobilephone error 1035 meaning?

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com.apple.mobilephone error 1035 meaning?

iPhone 6 iOS 10.02

 

I got this error message when I tried to update my voicemail greeting.

 

Any idea how to fix it?

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Accepted by Community Manager (Community Manager)
Accepted by ATTDmitriyCM
‎04-09-2019 11:23 AM

Re: com.apple.mobilephone error 1035 meaning?

I had same problem and pressing 1 to dial voicemail fixed it without doing anything else.

The iphone voicemail app appears to lose sync with the carriers voicemail. By pressing 1 and going into voicemail the old-school way, it dials into the AT&T vmail server and you are prompted for your passcode. I entered the passcode and recorded a new outgoing message. Then I hung-up. Immediately the visual voicemail started working again and voice messages started appearing again.

No iphone setting changes required.

 

 

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Message 111 of 123
Contributor

Re: com.apple.mobilephone error 1035 meaning?

Didn’t work for me!

Message 112 of 123
Contributor

Re: com.apple.mobilephone error 1035 meaning?

This worked perfectly!! Thanks for the tips!! ❤️

Message 113 of 123
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Re: com.apple.mobilephone error 1035 meaning?

Where do I find my password?

Message 114 of 123
Contributor

Re: com.apple.mobilephone error 1035 meaning?

If I don’t remember my password what should I do? Thanks 

Message 115 of 123

Re: com.apple.mobilephone error 1035 meaning?

JUNE 2019.... still getting this same error message on my iPhone 8+?  Really!?  This phone costs over $1,000... and the "record a voicemail greeting" doesn't work??  This is stupid.

Message 116 of 123
Tutor

Re: com.apple.mobilephone error 1035 meaning?

The solution is to ignore the error as follows:

1. Record your Custom Greeting.

2. Hit Save (you will get the 1035 error message)

3. Select OK on error message.

4. Your greeting selection at the top of the screen will switch back to Default but your newly recorded Custom greeting will still be showing in the bottom part of the screen.

5. Reselect Custom at the top of the screen and hit Save again.

6. It will now save your custom greeting without the error message.

7. Test by calling your phone from another phone.

Message 117 of 123
Contributor

Re: com.apple.mobilephone error 1035 meaning?

I'm having same problem with my Iphone 7s. don't know how to get my voicemail up and working again!!!

Message 118 of 123

Re: com.apple.mobilephone error 1035 meaning?

 
Re: com.apple.mobilephone error 1035 meaning?

The solution is to ignore the error as follows:

1. Record your Custom Greeting.

2. Hit Save (you will get the 1035 error message)

3. Select OK on error message.

4. Your greeting selection at the top of the screen will switch back to Default but your newly recorded Custom greeting will still be showing in the bottom part of the screen.

5. Reselect Custom at the top of the screen and hit Save again.

6. It will now save your custom greeting without the error message.

7. Test by calling your phone from another phone.

 

RESPONSE:

 

JUNE 18, 2019:

 

Hi darbaer... the instructions above ARE helpful...and ultimately worked.

BUTTTT FIRST....

I had to call myself, go through the old-school prompts, CANCEL the current "long-term custom message".

AFTER.... I cancelled the current custom message via the old-school prompts.

THEN it let me record a new "out of the office" message using your advice above.

Thank you 🙂

Message 119 of 123
Tutor

Re: com.apple.mobilephone error 1035 meaning?

Thanks so much, that did the trick (once I could recall my voicemail box password, of course)! Only, instead of hanging up, I dialed "#" after recording my new greeting, then opted to go back and listen to it, then disconnected. I appreciate the work around. Interestingly, I learned there appears to be a way to also set up an "extended away message" using this same technique, which I'll have to dabble with, come vacation time. Smiley Very Happy

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