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can't use a new sim card

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can't use a new sim card

I bought a used Apple phone and I can't use a new sim card in Russia. I got a message that it is locked on At&T operator. Can you help me to unlock my phone that I can use Russian operators?

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Accepted by ATTKevin
‎03-06-2019 10:02 AM

Re: can't use a new sim card

Request an unlock using the unlock portal.

 

https://www.att.com/deviceunlock/#/unlockstep1

 

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