broken scr iphone 5 can the screen be replaced at a local at&t store

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broken scr iphone 5 can the screen be replaced at a local at&t store

 
Message 1 of 6 (13,765 Views)
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ACE - Expert
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Accepted by jamileh (Former Community Manager)
‎09-30-2015 1:39 AM

Re: broken scr iphone 5 can the screen be replaced at a local at&t store

No, it will need to be taken to an Apple store. AT&T stores do not do repairs on iPhones.
This is a user to user forum. I am a user, just like almost everyone else on the site.
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 2 of 6 (13,760 Views)
ACE - Master

Re: broken scr iphone 5 can the screen be replaced at a local at&t store


kdfederer wrote:
No, it will need to be taken to an Apple store. AT&T stores do not do repairs on iPhones.

And at the Apple store they don't generally do repairs like that in the store, they will generally give you a refurbished iPhone to replace your current one after you pay any charges there may be ($49 with AppleCare+, $199 Out of Warrantee, etc).


Jerry B.
"GeekBoy"

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*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 3 of 6 (13,728 Views)
Former Employee

Re: broken scr iphone 5 can the screen be replaced at a local at&t store

There are always local repair shops as well as online sites where you can mail you device in for a repair. Do you have insurance?

Message 4 of 6 (13,719 Views)
Expert

Re: broken scr iphone 5 can the screen be replaced at a local at&t store


GeekBoy wrote:

kdfederer wrote:
No, it will need to be taken to an Apple store. AT&T stores do not do repairs on iPhones.

And at the Apple store they don't generally do repairs like that in the store, they will generally give you a refurbished iPhone to replace your current one after you pay any charges there may be ($49 with AppleCare+, $199 Out of Warrantee, etc).


actually as of about a year and half ago the majority of the genus bars at the apple store now have the equipment to replace a broken screen, not usre of the cost but they can do it.

Message 5 of 6 (13,714 Views)
Professor

Re: broken scr iphone 5 can the screen be replaced at a local at&t store

The question is whether anyone actually has iPhone 5 screens available for a repair.  They may not.  Your only option may be to go to Apple and get a refurb.

Message 6 of 6 (13,670 Views)
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