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The new iPhone 15
biglude's profile

Contributor

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1 Message

Wednesday, December 5th, 2018 2:59 PM

activation lock

I have an iphone 8 plus.  I had to restore it to factory settings.  It says Activation Lock when I try to set things up.   Now I can't activate it because I don't remember my Apple ID and password.  How do I solve this problem?

ACE - Expert

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64.7K Messages

5 years ago

Contact Apple. ATT can’t help. Here is info on recovering your Apple ID and password: https://support.apple.com/en-us/HT201487

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