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Wiping iPhone

Scholar

Wiping iPhone

My daughters iPhone screen is broke. We have gotten her a new phone and were thinking of selling her old phone. The phone turns on but you cannot see the screen. Is there any way to reset the phone before selling?
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Message 1 of 6
Master

Re: Wiping iPhone

Settings> general>reset >erase all content and settings. It will go back to the initial Apple defaults. If you cannot see anything on the screen, book the iPhone up to itunes and perform a restore then setup as new.
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For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 2 of 6
Scholar

Re: Wiping iPhone

I tried hooking to iTunes but iTunes is requiring me to "trust this computer" on the iPhone itself. Is there a way around this?
Message 3 of 6
Anonymous
N/A

Re: Wiping iPhone

You should be able to use the iCloud Find My iPhone functionlity and erase the phone...

 

http://help.apple.com/icloud/#/mmfc0ef36f

Message 4 of 6
Master

Re: Wiping iPhone

It may be worth having a third party repair the sceen. The increased resale value may pay for the repair and then some.
_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 5 of 6
Scholar

Re: Wiping iPhone

I tried iCloud but it's showing as offline.

I'm thinking I'm just going to buy a screen replacement kit and try to do it myself. I won't be out anything if I screw it up?
Message 6 of 6
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