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Kaelahallock's profile

Contributor

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1 Message

Monday, November 12th, 2018 9:09 PM

WiFi calling invalid address

I just recently upgraded to an iPhone XS Max, though the problem was on my iPhone 8 Plus as well, I want to enable WiFi calling because I have terrible service where I live but it says my address is invalid. I’ve gone to the USPS website and entered my address into WiFi calling correctly but it keeps saying it is invalid when I retype it into the WiFi calling option. I’m tired of missing important calls and getting spammed with messages from days ago is there any way to fix this?

Accepted Solution

Official Solution

Community Support

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231.4K Messages

5 years ago

Good evening @Kaelahallock, allow us to lend a helping hand. In order for WIFI calling to work, you will need to update your address in the E911 database. We recommend using google to find the non emergency phone number for your local area. Once you have found the number, you will be able to request that they update your address. Thanks for reaching out to us.

 

Makaela, AT&T Community Specialist.

 

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