Explore & discover

Helpful Links

WiFi calling invalid address


WiFi calling invalid address

I just recently upgraded to an iPhone XS Max, though the problem was on my iPhone 8 Plus as well, I want to enable WiFi calling because I have terrible service where I live but it says my address is invalid. I’ve gone to the USPS website and entered my address into WiFi calling correctly but it keeps saying it is invalid when I retype it into the WiFi calling option. I’m tired of missing important calls and getting spammed with messages from days ago is there any way to fix this?

Message 1 of 2

Re: WiFi calling invalid address

Good evening @Kaelahallock, allow us to lend a helping hand. In order for WIFI calling to work, you will need to update your address in the E911 database. We recommend using google to find the non emergency phone number for your local area. Once you have found the number, you will be able to request that they update your address. Thanks for reaching out to us.


Makaela, AT&T Community Specialist.


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
Share this topic
Share this topic

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support