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Senior73's profile

Contributor

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1 Message

Monday, July 17th, 2017 5:04 PM

Wi Fi

Need a Apple update. I have a Personnel Hotspot on my Apple 5C phone. Message says I need a secured Wi Fi to download the update. How do I do it ?

Community Support

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231.4K Messages

7 years ago

Hello @Senior73


Thank you for reaching out on the Community Forums.  It is very important to keep your phone up to date, not only for features but for security reasons as well.  I would be happy to help. 


AT&T's over the air updates require a Wi-Fi connection to proceed with the update.  If you do not have Wi-Fi at home you can use a friends, library, restaurant, or stores. To learn more about the requirements to update your device as well as links to great tutorials, please visit this webpage. 


I hope this information helps, and please have an amazing day! 


Jessica, AT&T Community Specialist 

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