Contributor
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1 Message
Why won't ATT stand by their employee when a mistake is made?
I placed a phone order this morning with a representative. When I never received a confirmation email I called back and was told that the representative made a mistake and that the supervisor would not uphold the order. What a poor way to conduct a business. After 20+ years of 4 cell phone lines, Uverse, internet, and landline I will be taking my business elsewhere!!!
ATTDmitriyCM
Former Community Manager
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10.4K Messages
6 years ago
Hi @charu1007 Welcome to the Forums!
I'm very sorry you had some issues your order? If you still need help with that, our team will be happy to assist. Please send us a private message by clicking here (you will need to log into the Forums online, please do not reply to the email notification). In your message, please include your full name, phone number, account number and the best time you can be reached.
Please let us know if you have any questions.
Thank you,
Dmitriy
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