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Why does my phone think i'm in another city?

Why does my phone think i'm in another city?

When ever I search for near by places I am directed to Chicago. Can I fix this. I have an iPhone 5s.

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Message 1 of 26
Contributor

Re: Soulition not found. I'm in Chicago and..

I am logging in under a Chicago IP address. I have even, at times had the address where I am "logging in" which has put me either at MY EX-HUSBAND's house or his work!? I have sent him screenshots for proof, I have cancelled accounts, cleared out my iPad & started it back at "new", called Apple, etc! Our teenager has even hacked me & I showed him & he says it WASN'T him! Lol. I feel like my next option is to get rid of my apple devices altogether (6 years of this) is truly enough! But if anyone can help me? I have even told the Ex (he lives in Chicago & me & our son live in MO) that this is illegal & he needs to STOP! One morning @5a.m. I got on my iPad to send an email, the email addresses I was pulling up were all from THE EX's coworkers!! Again! "It wasn't ME!" Haaa! Umm so I do know it's him but WHAT do I do!?
Message 11 of 26
ACE - Expert

Re: Soulition not found. I'm in Chicago and..


@NotChicago wrote:
@I am logging in under a Chicago IP address. I have even, at times had the address where I am "logging in" which has put me either at MY EX-HUSBAND's house or his work!? I have sent him screenshots for proof, I have cancelled accounts, cleared out my iPad & started it back at "new", called Apple, etc! Our teenager has even hacked me & I showed him & he says it WASN'T him! Lol. I feel like my next option is to get rid of my apple devices altogether (6 years of this) is truly enough! But if anyone can help me? I have even told the Ex (he lives in Chicago & me & our son live in MO) that this is illegal & he needs to STOP! One morning @5a.m. I got on my iPad to send an email, the email addresses I was pulling up were all from THE EX's coworkers!! Again! "It wasn't ME!" Haaa! Umm so I do know it's him but WHAT do I do!?

Change all your passwords including your iCloud password.

 

If it offers two factor authentication when you reset some, pick that, but make sure you follow all those instructions carefully....

 

 

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Message 12 of 26
Contributor

Re: Soulition not found.

I have this same problem. I am in Kentucky and my phone seems to think I am in Georgia. I think this has something to do with the IP address when I am using cell data instead of wifi?
Message 13 of 26
ACE - Sage

Re: Soulition not found.

i am using an iPad now, my phones are android.  All of them accurately show my exact location whether on wifi or cellular.  Something is definitely  buggy. 

Are location services on for the correct Apps?  Are you sharing location?

IMG_5563.PNG

@Gary L. How the devil do you clear cached data on an Apple?

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 14 of 26
ACE - Expert

Re: Soulition not found.


@lizdance40 wrote:

 

@Gary L. How the devil do you clear cached data on an Apple? 


On my desktop I can, I can't think of ever bothering with it on my iPhone.

 

 

  • Rember the Golden Rule: Treat others how you would like to be treated.
  • Just because my answer does not solve your issue (or agree with you), it may still be correct information...
  • Stating a fact about how something works, is NOT taking sides, it's just stating a fact...
  • Information provided might not be for "you" only, it might be clarification for other community members.
  • This is the public AT&T Community Forum (not AT&T support), please do not post personal info.
  • When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly.
The (very) fine print - This footer is at the bottom of all my posts, its particulars may, or may not, apply to you & your post.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 15 of 26
Tutor

Re: Soulition not found.

Settings/Safari.
Scroll to see /Clear History and Website Data.
Select/Clear History and Data
Message 16 of 26
Tutor

Re: Soulition not found. I'm in Chicago and..

Go to setting/general/handoff and turn off HANDOFF. If one person kept the iPad or iPhone/ I'm sure you get my meaning? If it's on, and your devices were once used together this could be the problem. When emailing or messaging from one device, it will send this to all devices that you've enabled/connected with your Apple ID.
Message 17 of 26
Tutor

Re: Soulition not found.

It is the closest MAIN cell tower to you. I am in ND and mine says Chicago which is the main AT&T Tower. That's all I've been able to figure out. Turn on maps and I can say it will register your location. Set your favorite store and websites to your location and you'll see the Chicago location go away.
Message 18 of 26
ACE - Sage

Re: Soulition not found. I'm in Chicago and..

@Justme11   Actually, that makes sense.  

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
Award for Community Excellence 2019 Achiever*
*I am not an AT&T employee, and the views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Message 19 of 26
Professor

Re: Soulition not found. I'm in Chicago and..

When I am in Florida and using my phone as a hotspot, the IP address is in Georgia. I've received warnings from Google that someone is trying to access my Google accounts from Georgia and actually has my password.....well the explanation for that is it was me.

 

I'm not a techie, but here is my theory. Cell towers are connected to landlines (fiber) and while the cell may be a short distance away, the landline ultimately terminates at a server in Georgia, using the Georgia IP address. @GLIMMERMAN76, you are pretty up on this stuff. Does that sound reasonable or am I smoking crack?



"Customers helping customers; not always successfully"
Message 20 of 26
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