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Blocked6789's profile

Contributor

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1 Message

Monday, June 24th, 2019 12:02 PM

Why are phone call history not showing in certain numbers on my account?

I have 9 lines , but 3 out of 9 i cannot see the phone numbers where message are being to or from or phone calls. On one account the history for three days are completely now showing up all

 

how is can I re set my account how it use to be. I am the primary owner   

Accepted Solution

Official Solution

Community Support

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231.5K Messages

5 years ago

Hello @Blocked6789,

 

We'd be glad to assist you. It can take 2-5 days for usage to post, so amounts shown online may not reflect all usage since your last bill. Check out this support article on Checking usage for data, talk and text for more information. Thank you.

 

Makaela, AT&T Community Specialist.

New Member

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1 Message

3 years ago

Is there a way to look up actual text messages on the myatt app?

Community Support

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231.5K Messages

3 years ago

We would be glad to answer your question about text message and MyATT app, @.

 

When you look at the text usage on MyATT app you will not be able to see the actual text message.  You will see only the sent and receive time and date of the message but not the message content.

 

If you have further question please don't hesitate to return.

 

Thank you for contacting Community Forums!

 

Carlton, AT&T Community Forums

 

 

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