Explore & discover

Helpful Links

WIFI CALLING DROPS CALLS ON MACBOOK PRO

WIFI CALLING DROPS CALLS ON MACBOOK PRO

NO PHONE INVOLVED - I HAVE MY IPHONE IN AIRPLANE MODE.

 

I CAN INITIATE AND RECEIVE CALLS. AFTER 2-5 MINUTES THE CALL DROPS.

 

I AM USING LATEST MOJAVE SOFTWARE AND INTERNET CONNECTION IS SOLID WITH LESS THAN 5MS JITTER, LESS THAN 20 MS LATENCY, 160 UP AND 10 DOWN ON COX CABLE. LONG TERM TESTING SHOWS NO DROPOUTS EVER. BANDWIDTH IS 160 DOWN.

 

IF I CALL BACK, IT IMMEDIATELY CONNECTS AND 2-5 MINUTES LATER IT DROPS.

843 Views
Message 1 of 2
Highlighted
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎10-29-2018 4:08 PM

Re: WIFI CALLING DROPS CALLS ON MACBOOK PRO

Hi @sorcerer2016,


Thanks for reaching out! We encourage you to take a look into our Support Article about Wi-Fi Calling, which includes details regarding the limitations of the service. If you have any further questions, don't hesitate to let us know!


Collin, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (1)
Message 2 of 2
Share this topic
Share this topic
Announcements

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support