Contributor
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1 Message
Voicemails
I need to restore voicemail to its original setting. Unable to access vm unless I call in. Visual vm no longer an option. iOS 11.1.1, iPhone 8 Purchased about 2 months ago from AT&T
Contributor
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1 Message
I need to restore voicemail to its original setting. Unable to access vm unless I call in. Visual vm no longer an option. iOS 11.1.1, iPhone 8 Purchased about 2 months ago from AT&T
ATTHelp
Community Support
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231.3K Messages
6 years ago
Hello @Kas2901,
I am sorry to hear you are having issues with your Visual Voicemail. I'd be more than happy to help you correct this problem!
The first thing you will want to try is resetting the network settings on your phone. To do this, from Settings, tap on General > Reset > Reset Network Settings. Keep in mind after completing this step, you will have to re-enter your Wi-Fi network information.
In addition, the Troubleshoot & Resolve Tool is a useful guide, which provides solutions. Make sure to log in to your account, and then select Voicemail. To reset your voicemail password online, please complete these steps.
Thank you for reaching out! If you have any other questions, don’t hesitate to let us know!
Anabel, AT&T Community Specialist
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