- edited 09-11-2017 2:22 PM by ATTCommunityTea
I read the solutions to the same voicemail problems everyone else had on this forum and attempted all of the ones I found that were relative to my iPhone. However, none of them have worked. I tried a master reset and resetting my network settings along with other less drastic measures. My cellular data is on and my wifi is off. Settings wise everything is like straight outta the box except for preference settings like font size and bold text etc.. Please help me lol. I need to get this setup.
Solved by: Go to Solution.
09-05-2017 6:30 PM
12-02-2017 3:41 PM
Press and hold the "1" key on the Phone keypad. That will call your voicemail where you can set up your greeting, password and other options.
I was originally getting the 1035 error then I discovered the press/hold 1 button method. I no longer get the 1035 error when changing the greeting thru the Voicemail app.
So I don't know if it was like my accessing VM thru press/hold 1 key method to set up initial greeting actually "kickstarted" the ability to change the greeting subsequently with no error in the app...,,
OR if it could be something the AT&T support person did while helping me with a different issue about the HUGE time delay between a caller leaving a voicemail and when the message actually shows up in Visual Voicemail (which by the way her fix did not work after all).
12-15-2017 11:12 AM
I had the same problem. It is now fixed. The solution is go to settings, go to general, go to reset, then reset network settings. Solve the problem in two minutes
01-12-2018 8:34 AM
Tried the turning off Wi-Fi and going into settings Select general and select network reset
I have still not had any success
You help me please
02-14-2018 8:01 AM
Go to settings, go to general, scroll to bottom on right side, click on reset, click on RESET NETWORK SETTINGS.
Voicemail will work fine after you re-put in your password for your Wi-Fi system.