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Voice mail full

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Voice mail full

iPhone 8, recording states voice mail box full. All messages, deleted, still will not take voice mail. Have followed all steps to clear. 

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Message 1 of 9
Administrator

Re: Voice mail full

Let's look into that for you, @Mikeyshoney!

 

Have you, at any time, been able to access voicemail? If so, how long has this specific issue been going on? Also, please reply with your device's make and model so we may provide adequate support.

 

Looking forward to you reply!

 

Lar, AT&T Community Specialist


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*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 9
Contributor

Re: Voice mail full

Hi Lar,
My phone is a Apple I Phone 8 Plus. Yes, I have had voice mail up to about 2 to 3 weeks ago. I always delete and have never had a build up of voice mail. I have cleared it all. I have reset my password, turned phone on and off again, pressed the 1 key. I also wonder about an app I installed called RoboKiller. It blocks calls on unwanted callers. The list of blocked calls was about 200 numbers. I deleted those and disabled the app. Thank you for your help.
Message 3 of 9
Administrator

Re: Voice mail full

Thanks for replying back to us @Mikeyshoney


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 9
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by Lingoes
‎02-01-2019 2:18 PM

Re: Voice mail full

Hello @Mikeyshoney!

 

To help get your voicemail feature back fully operational, you can access our AT&T Device Support/ iPhone 8,8+ and select Voicemail to follow the prompts for further assistance.

 

Let us know if this helps.

 

Dwight, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 5 of 9
Contributor

Re: Voice mail full

Yeah! It worked. I have voice mail again. Thank you so much for your assistance.
Message 6 of 9
Administrator

Re: Voice mail full

That's great to hear, @Mikeyshoney!

 

We're glad to be of service and appreciate your participation in Community & Forums.


We hope you enjoy the rest of your day!


Lar, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 7 of 9
Contributor

Re: Voice mail full

IPhone 6. Yes I’ve had access to voice mail. 

Message 8 of 9
Contributor

Re: Voice mail full

Says voicemail full but it’s not

Message 9 of 9
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